Business Administration Apprentice (Income team)
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Job Summary
Business Administration Apprentice - Income Team
Are you organised enthusiastic and eager to kick-start your career in business administration If youre looking for an opportunity where you can learn grow and make a real difference every day wed love to hear from you!
Were excited to be recruiting a Business Administration Apprentice to join our busy and supportive Income Team. In this role youll help us continue delivering a first-class service to our customers while gaining valuable skills knowledge and experience along the way.
Working within our Homeowner Income Recovery Team youll play an important role supporting both customers and colleagues helping us provide excellent services to homeowners and ensuring things run smoothly behind the scenes.
What will you be doing:
- Provide an efficient and professional administration service to support the team.
- Assist with debt recovery activities and related administrative processes.
- Support the preparation of legal documentation.
- Respond to customer enquiries relating to homeownership accounts.
- Help deliver outstanding customer service and positive customer experiences.
- Work collaboratively with colleagues across the Income Team.
Your apprenticeship journey:
Alongside your day-to-day role youll be working towards completing your Level 3 Business Administration Apprenticeship. Well provide dedicated study time and off-the-job training to help you succeed including:
- Time to complete your apprenticeship portfolio.
- Access to relevant training and development opportunities.
- Support and guidance from your supervisor and mentor.
- Opportunities to shadow experienced colleagues and learn from different teams across the organisation.
What youll need:
Were seeking someone who is:
- Enthusiastic motivated and ready to learn.
- A great team player with a positive can-do attitude.
- Customer-focused and passionate about delivering excellent service.
- Organised with strong attention to detail.
- Comfortable using IT systems and learning new technology.
- Able to manage competing priorities and work accurately.
- Committed to completing their apprenticeship and personal development goals.
For more information Be sure to take a look at the job description below.
Who we are
Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.
We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms
Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.
- Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
- Wereinvesting in our communities to address local issues and create opportunities for everyone
As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.
More information about Abri and our strategicobjectivescan be found at.
What you can expect
What you can expect
28 days holiday the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Flexible working
Free eye tests
Cycle to Work scheme
About you
Weve all got different backgrounds strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.
Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions achieve together by working in partnership with others own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.
We also expect our colleagues to share Abris commitment to safeguarding and promoting the welfare of children young people and adults.
If you share our values and want to make a real difference in the world youre on to a winner and wed love to hear from you!
Be yourself
Were committed to promoting an inclusive culture. We welcome and respect the individual differences life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different everyone is unique.
Customer Positive
We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process. When customers meet the essential criteria of the role we will commit to interview at least two customers as part of our Customer Positive scheme.
Flexible working
We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We cant promise to give you exactly what you want but we do promise to consider it fully.
To our agency friends
We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal.
