Business Administration Apprentice

If youre looking to start your career in a fast-paced commercially focused environment where you can gain valuable business administration experience look no further. Our Recoveries Department is one of the largest in the country offering a fantastic opportunity to develop your skills while playing a key role in supporting major client relationships.

This role is an excellent first step into a professional services career. As a Business Administration Apprentice youll gain hands-on experience in management information client reporting quality processes and systems improvement all while working alongside experienced professionals who will support your development.

You will have the opportunity to earn while you learn developing practical skills that are highly valued across the legal and professional services sectors. As part of this role you will complete a Level 3 Business Administration Apprenticeship with dedicated off-the-job training delivered by an approved provider.

Working as part of our high-performing Recoveries team you will contribute to delivering high-quality client reporting supporting audits and enhancing our systems and processes. Youll be joining a nationally recognised department known for its scale expertise and commitment to excellence.

Main responsibilities:

• Proactively consider conduct risk in line with company policies procedures and professional standards
• Support departmental training and ensure knowledge of conduct risk is regularly refreshed
• Promote and uphold Treating Customers Fairly (TCF) and Consumer Duty principles
• Deliver a high standard of service ensuring fair outcomes for clients and their customers
• Produce and deliver accurate management information and client reports in line with KPIs
• Support development and improvement of reporting processes
• Help to maintain quality accreditations including ISO 9001 ISO 27001 and Lexcel
• Assist with data cleansing for case selection and client reporting
• Support client audits including file and call reviews
• Assist with drafting responses to defendant complaints

Our entry requirements:

• 3 A-levels at grade C or above or equivalent Level 3 qualification
• 5 GCSEs including Maths and English at grade 4 or above

With a full-service offering and a diverse client base Wilkin Chapman Rollits continues to grow while maintaining our commitment to quality innovation and client-focused service.

We know that happy motivated employees drive success and a strong forward-thinking culture benefits everyone. Thats why we provide the tools support and opportunities our people need to thrive.

With our combined roots stretching back over 300 years we are the largest law firm operating out of Lincolnshire and Yorkshire with six regional locations and a place in theLawyer UK 200. We combine deep local and sector knowledge with the strength resources and reach to handle any challengeoffering the best of both a large firm and a trusted client-focused partner.

We invest in your career offering a great benefits package and a supportive sociable working environment. Youll be joining a community of like-minded professionals who value collaboration innovation and excellence across our locations in Grimsby Lincoln Louth Hull York and Beverley.

At Wilkin Chapman Rollits we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture fuels our growth and creates opportunities for our colleagues to develop and succeed.As a Disability ConfidentandArmed Forces Friendlyemployer we are dedicated to an inclusive environment where everyone feels seen heard and supported.