Buildings Consultant

Job Title:ClaimsBuildings Consultant
Target Start Date:ASAP
Contract Type:Permanent Part Time Full Time Job Share option available
Salary Range:40000- 60000 Dependent on Experience
Location:Hybridwith some Eastleigh travel
Closing Date for applications:Monday 17th August

Claims Buildings Consultant:At Ageas we put our customers first. When disaster strikeswe know that a property claim isnt just paperworkits a time of stressdisruption and uncertainty. Thats why we go beyond processing claims; we careabout providing a fair supportive and expert-led experience every step of theway.

As part of our ongoing growth were looking for Senior andexperienced Claims Technical Professionals who understand the challenges ourcustomers and teams face when dealing with complex property thisrole youll ensure that every customer receives the guidance expertise andreassurance they need to navigate the claims process smoothly. You willcollaborate with specialists uphold our high standards and work withintegrity to deliver fair resolutionsbecause at Ageas doing right by our customersis what matters most.

If you have experience in managing complex property claimsand a passion for customer advocacy wed love to hear from you. You may befrom an adjusting surveying or construction background in the insuranceindustry but tired of long hours a poor work-life balance and poor company benefits. Our award winning teams full of great people underpinned byour unique culture help us stand out from the market.

As such Ageas Insurance are looking for a Claims BuildingsConsultant with extensive experience in loss analysis as well as a strongunderstanding of insurance industry scoping tools and technology for lossvalidation triage and settlement optimisation.

As a Claims Buildings Consultant you will provide technical support andreferral assistance to Technical Leads and Senior Claims Handlers supportingtechnical capability and governance gathering insights through referralstargeted file reviews escalated case support. You will use supply chainperformance insight to support the smooth delivery of customer and businessoutcomes in real time for Ageas customers and teams.

Main Responsibilities as Claims Buildings Consultant:

• Strong customer empathy and working knowledge of regulation including TCF and FOS outcomes.
• Supporting the departmental execution of focused claims Indemnity initiatives.
• Delegated Authority Influencing process within and out with DA arrangements for Ageas supply chain. Supporting audits to optimise workflow satisfy adherence and inform arrangements between Ageas and SN partners.
• Developand support claims handling interventions where derailment or spenddeterioration occurs keeping close to dissatisfaction and root cause analysisto drive improved outcomes.
• Identify and address supplier performance issues case-by-case and drive organic behavioural improvement in conjunction with the Supplier Relationship Managers.

Skills and experience you need as Claims Buildings Consultant:

• Significant experience of complex property claims handling for an Insurer or an Adjusting firm/Managing General Agent.
• Member of or working towards CII CIOB RICS professional qualifications or a desire to do so unless you possess exceptional property claims experience.
• Strong building pathology knowledge including Schedule of Rates producing/reviewing tenders and Joint Contracts Tribunal experience desired.
• Experience of process and operational improvement programmes beneficial.
• CII or CILA qualifications desired or working towards

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work which helped us achieveTop Employerstatus in the UK.

Here are some of the benefits you can enjoy at Ageas:

Flexible Working- Smart Working @ Ageasgives employees flexibility around location (as long as its within the UK) and for many of our roles flexibility within the working day to manage other commitments such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health- Dental InsuranceHealth Cash Plan Health Screening Will Writing Voluntary Critical Illness Mental Health First Aiders Well Being Activities Mindfulness.

Supporting your Wealth- 50% off esure and Sheilas Wheels motor and home insurance Annual Bonus Schemes Annual Salary Reviews Competitive Pension Employee Savings Employee Loans.

Supporting you at Work- Well-being activities mindfulness sessions Sports and Social Club events and more.

Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks full pay.

Benefits for Them- Partner Life Assurance and Critical Illness cover.

Get some Tech- Deals on various gadgets including Wearables Tablets and Laptops.

Getting around- Car Salary Exchange Cycle Scheme Vehicle Breakdown Cover.

Supporting you back to work- Returnto work programme after maternity leave.

About Ageas:
We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer we encourage anyone to apply. Were a signatory of theRace at Work CharterandWomen in Finance Chartermember ofiCANandGAIN.As aDisability Confident Leaderwe are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us you will have fair access to support and adjustments throughout your recruitment the list does not cover the support you need please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information please seeAgeas Everyone.

We have a zero-tolerance approach towards any form of harassment during the recruitment process ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and were always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and were open to discussingflexible working including full-time part-time or job share find out more about Ageas seeAbout Us.

Want to be part of a Winning Team Come and join Ageas.

Click on the Apply button to be considered.

Important Notice Recruitment Scam Alert: We are aware of fraudulent activity whereby individuals are being contacted with fake job offers claiming to be from Ageas often for remote roles such as Administrative Assistants. These scams may include offers of high hourly pay and requests for upfront payments or deposits. Please be aware that Ageas will never ask for money at any stage of the recruitment process. Ageas will always ask you to make an application via our Company Websites and all legitimate Ageas job opportunities are listed on our official careers pages within. Communication will only come from verified Ageas email addresses and if you are unsure about the legitimacy of a job offer or communications you are receiving please contact with the subject FRAUD.

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