Bristol, Front of House & Security Brand Ambassador (STARS)

We have a fantastic and exciting opportunity for an experienced Front of House & Security Brand Ambassador to join our STARS team Working for one of our high-profile clients in Bristol BS1 6BP. 

STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• 60 hours per week
• Monday - Friday 
• Shifts
  • 07:00 - 19:00
• 16 Per Hour

• Responsibilities:
• Meet and greet all staff visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception lobby office etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff visitors contractors etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values brand identity and culture of both
• Internal and external onsite patrols.

Qualifications :

Essential criteria:

• 5 year checkable history
• Exceptional Customer service skills
• Computer literate

Please only apply if you have experience delivering exemplary customer service in a fast pace corporate environment with exceptional levels of communication and personal presentation. 

Essential Skills

• Highest quality personal appearance
• Flexible professional and adept at working under pressure
• Outstanding written verbal and oral communication skills
• Customer oriented with energy and a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office GSuite etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on

Additional Information :

Company Benefits

Health & Wellbeing

• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support including financial emotional and physical
• Dental and Physical Health Plans

Lifestyle Benefits

• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands online shopping holidays days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISAs
• Eligibility for Costco Membership
• On-site Gym

Learning & Development

• Support with further education
• 100s of eLearning courses
• Accredited courses by C&G ILM IOSH and SIA
• Leadership Development programs both local and global

Its great to see youre considering a career with Securitas UK! Youre one step closer to joining a global team of 336000 colleagues who help make the world a safer place each and every day.

Here we live by our values of Integrity Vigilance and Helpfulness which help guide how we operate and how our people experience work each and every day! We have a promise too:

• Opportunity We see potential in every person and situation
• People We open our eyes to all thats good
• Purpose We make your world a safer place

So what you can expect 
Our Talent Team reviews every application carefully. We know applying can feel daunting but were here to support youjust email us if you need help. No matter the outcomes you will always receive communication from us.

See an inclusive world

Inclusion isnt a tick-box for us its how we work. We know our strength comes from different perspectives in every role and every team. Were proud to be a Level 2 Disability Confident employer. If you tell us you have a disability when you apply and you meet the minimum requirements for the role our Talent Team will guarantee you an interview.

Through our Employee Networks the Race at Work Charter the Armed Forces Covenant and more our people drive real change. We celebrate diversity all year round with moments like BSL Week International Womens Day PRIDE and Black History Month because seeing an inclusive world starts with how we show up every day.

See a rewarding world

We understand the importance of reward and recognition when it comes to our peoples work. From day one youre able to:

• Save More: Exclusive employee big brand discounts through STRIVE Cycle to Work savings Specsavers offers and free mortgage advice.
• Look After Your Health: Healthcare cash plans dental cover plans 24/7 GP access mental wellbeing support and online dental advice.
• Plan for Your Future: Pension scheme Payroll ISA and financial wellbeing resources to help you achieve your goals.
• Peace of Mind: Life assurance and support for you and your family when it matters most.

Take the next step your career journey 
Join a team that values you start your career with Securitas UK today.

Click Im Interested to see a different world.

Remote Work :

No

Employment Type :

Full-time