Branch Manager Associate Director
Job Summary
Hours: Full Time (37.5 hours)
Youll be an ambitious commercially minded property professional who enjoys leading from the front. Confident credible and relationship-focused youll know how to build trust with clients motivate a team and identify opportunities to grow market share.
This role would suit someone who combines strong leadership with a practical hands-on style. Youll be comfortable setting direction supporting day-to-day performance and stepping in where needed to help the team deliver outstanding results. Positive organised and solutions-focused youll take pride in creating a collaborative branch culture and delivering an excellent client experience.
- Lead and develop a high-performing branch team providing visible day-to-day support where needed
- Build a positive culture of collaboration accountability and continuous improvement
- Recruit mentor and support team members
Business Development & Growth
- Drive instructions market share and fee income through both leadership and practical involvement
- Build strong relationships with clients introducers and local contacts
- Identify revenue opportunities and strengthen local presence
- Work with the marketing team to drive local initiatives campaigns and community engagement
Market Knowledge
- Oversee instruction generation and actively support the team in converting opportunities
- Use strong local market knowledge to guide pricing marketing strategy and saleability discussion
- Monitor local market trends competitor activity and buyer demand
Client Experience
- Ensure a first-class client experience stepping in personally on key matters where appropriate
- Manage key relationships and complex client matters
- Maintain clear responsive and professional communication
- Drive satisfaction repeat business and referrals
Financial Performance
- Deliver profitability fee income and market share targets
- Monitor KPIs identify performance gaps and support the team in taking practical action
- Manage budgets resources and operational costs
- Maximise cross-referrals across the wider business
Compliance and Governance
- Ensure compliance with legal regulatory and company requirements
- Maintain strong record keeping AML compliance and risk management
- Promote best practice and consistency across branch activity
- Significant experience within residential estate agency
- Proven track record of growing market share and branch performance
- Strong local market knowledge and sound commercial judgement
- Demonstrable leadership and people management experience
- Commercially astute with a strong focus on results
- Excellent communication and relationship-building skills
- Full UK driving licence
Desirable
- Experience leading a high-performing residential branch
- Valuation experience would be advantageous
- Established network within the Glasgow and Southside property market.
- Experience operating at a senior management level
- Collaboration
- Customer Focus
- Communication
- Problem Solving & Innovation
- Planning & Organising
- Positive Mindset
- Negotiation
- Business Development
- Decision Making
- People Management
Required Experience:
Director
About Company
When you join Rettie you’ll discover the difference you can make. We're a growing and ambitious company, but at our foundations, we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork, Determinatio ... View more