Billing Coordinator Medical

Passionate about supporting healthcare professionals and improving the patient experience

Join Medserv as aMedical Billing Specialistand help keep patient care running smoothly.

About Medserv:

Medserv an Irish company has quickly established itself as the market leader in providing medical billing and Practice management services throughout Ireland and the UK. Our clients include individual and group consultants GP practices as well as private clinics and hospitals. Inspired by our values of Always innovating Being trustworthy Collaborating positively and Delivering results we strive to ensure on-going client satisfaction by combining our innovative technology solutions with highly skilled teams.

The Opportunity

As a Medical Billing Specialist you will play a vital role in managing outstanding medical claims on behalf of our clients working closely with insurers and hospitals to secure payment of professional fees. The successful candidate will review accounts investigate payment delays and liaise directly with insurance companies hospital personnel clients and their secretaries to resolve queries and progress claims. Building strong relationships with key contacts and providing excellent client service are key aspects of the role.

What Youll Be Doing

• Review and manage client accounts to ensure outstanding fees and claims are paid as quickly as possible.
• Monitor monthly payment activity and identify accounts that require follow-up or further investigation.
• Contact clients their secretaries insurance companies and hospital contacts to obtain updates resolve issues and progress unpaid claims.
• Follow up on outstanding balances by phone email and through the companys internal systems.
• Identify and submit eligible claims directly to insurers ensuring all information is accurate and complete.
• Investigate payment delays and take the appropriate steps to help resolve issues and secure payment.
• Provide clients with updates on the status of their accounts and answer any queries in a professional and timely manner.
• Prepare reports for clients when required outlining outstanding fees payment activity and any actions being taken to resolve delays.
• Maintain accurate records of all communications actions taken and account updates on the company system.
• Work closely with colleagues to achieve team targets and contribute to the overall success of the department.
• Make full use of the companys systems and processes to manage accounts efficiently and effectively.

What Were Looking For

This role offers an excellent opportunity for someone looking to establish a career in healthcare administration.

Experience in an administrative coordination customer service or office-based role is essential but previous medical billing experience is not. Well provide the training and support you need to succeed.

Essential Requirements

You should be able to demonstrate:

• Experience working in an administrative customer service coordination or office-based role
• Strong analytical and problem-solving skills.
• Strong organisational skills including managing tasks priorities deadlines records or appointments
• Strong attention to detail including accurate data entry document handling record keeping or written communication
• Strong written and verbal communication skills
• Experience communicating professionally with customers clients patients colleagues managers suppliers or other stakeholders
• Experience handling telephone calls emails inboxes or customer enquiries
• Strong customer service skills with the ability to remain professional helpful and calm when dealing with enquiries
• Experience using Microsoft Office applications particularly Outlook Word and Excel
• Ability to manage multiple tasks and priorities in a busy or fast-paced working environment
• Ability to work independently and as part of a team
• Ability to handle confidential or sensitive information appropriately

Desirable Requirements

It would be advantageous for you to have:

• Previous experience in healthcare or insurance sector
• Experience processing payments invoices billing enquiries or financial administration
• Experience supporting onboarding training mentoring or buddying of colleagues
• Understanding of private healthcare pathways patient journeys clinic administration or consultant support processes

Whats in it for you

We believe our people are our greatest asset and are committed to creating a supportive rewarding and engaging workspaces where you love where you work. Our benefits include:

Free breakfast snacks and drinks together with comfortable on-site facilities

Regular Team Socials Sporting Events & Company Activities

Professional Development & Career Growth Opportunities

21 Days Annual Leave and half a day for your Birthday

Dedicated Employee Assistance Programme (EAP)

Pension Contribution of 5%

And after Probation:

Private Medical Insurance

Life Assurance

Gym Membership

Holiday Plus Scheme Purchase Additional Annual Leave

Access to everyday discounts and Cycle to Work

Work abroad for two weeks as part of Workcation

Hybrid / Flexible Working

Additional Information

This role is office-based- Hybrid may be an option post probation

This is a full-time role Monday to Friday 9:00 am- 5:00 pm

Role commences immediately

Ready to Join Us

Whether youre an experienced billing specialist or looking to take the next step in your career this is a fantastic opportunity to join a growing organisation where your contribution is recognised and your development is supported.

If youre organised motivated enjoy helping people and are looking for a role that offers variety responsibility and genuine career development opportunities wed love to hear from you.

Applicants must have the right to work in the UK. The closing date for applications isthe 30th of August 2026.

Please read ourCandidate-privacy noticebefore applying. This explains how we use your data including AI-assisted shortlisting and your right to opt out. Final recruitment decisions are not made solely by AI.

Required Experience:

Manager