Beverage & Food Supervisor

W LONDON - CONTROL YOUR BEAT

Located in Soho W London owns the stage in the epicenter of the citys cultural core. Plugged in to the pulse of Londons energetic social scene this is where louder-than-life Soho mixes with the glitzy West End.

THE PERCEPTION BAR & W LOUNGE

W Londons standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isnt just a workplace; its where striking design boundary-pushing cocktails indulgent dining and cutting-edge music and events come together to create an unforgettable scene.

Inspired by the bold spirit and diversity of London itself The Perception Bar celebrates individuality. Were looking for talents who are passionate playful audacious and polishedthose who arent afraid to bring their full selves to work.

HOW YOU WILL MAKE A DIFFERENCE

• Supervise beverage and food service ensuring smooth operations and exceptional guest satisfaction.
• We are ALL-IN and have more teams that we cooperate with . We expect you to be flexible to work with other departments. Youre not the only one on stage.
• Trainnew talents ensuring high standards of service and product knowledge.
• Assist with beverage and food management duties as needed maintaining service standards.
• Showing guests our Whatever/Whenever service while they are with us and connect with them to be able to personalize that service creating memorable experiences.
• Handle guest inquiriespromptly and professionally.
• Collaborate with otherB&F Management/Director of Quality withimproving service quality and efficiency.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
• Uphold health and safety standards in compliance with company policies and regulations.

OUR IDEAL CANDIDATE

• Proven experience as a Beverage & Food Supervisor or similar experience.
• Experience in delivering high quality customer service.
• Food Safety/Food Hygiene qualification Level 2 or equivalent.
• Food Allergen Management Certification
• Strong knowledge of Beverage & Food such as latest drinks and stock management.
• Minimum intermediate level use of MS Office (Word Excel)

YOUR EFFORTS OUR APPRECIATION

• Meals- Tasty and Varied Complimentary Meals in our Green Room canteen.
• Service Charge -Paid each month!
• Develop and Grow -Access to the best digital and classroom based training resources and cross exposure opportunities
• Apprenticeships -Opportunities to undertake an apprenticeship to support your development in your role.
• Holiday -20 days of holiday excluding public holidays (increase to 27 days with length of service
• Uniform Provided -Dry cleaning included.
• Company PensionScheme Save for your future.
• Take Care -Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Celebrate- Awards and Recognition Celebrations
• BenefitHub- Access to further discounts for shopping cinema tickets technology and more!
• Events -Monthly Calendar of Associate Focused & Fun Events
• Talent Awards Celebration- Annual hotel party to recognise the hard work and dedication of our W London dream team!
• Long Service Recognition -Dedicated appreciation events for when you reach career milestones within the company.
• Global Marriott Hotel Discounts Accessible to you and your loved ones travel the world with Marriott International.
• Food & Beverage Discounts- 20% Discount in all F&B outlets within Marriott Properties
• Spa Discounts 30% discount in our Away Spa

ELIGIBILITY TO WORK IN THE UK

Please note all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process.