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BBC Career Opportunities Operations Executive

BBC

Job Location:

London - UK

Monthly Salary: Not provided by the employer

Posted: 11 August 2026 (15 hours ago)

Application Deadline: 8 November 2026

Vacancies: 1 Vacancy

Job Summary

JOB DETAILS

JOB BAND: C

CONTRACT TYPE: Fixed-term Contract (6 months)

DEPARTMENT: BBC Studios Digital Division - Business Services Operations Team

LOCATION: London TVC-Hybrid/Remote

PROPOSED SALARY RANGE: Up to 33533 LW(London Weighting) 5441

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the worlds most sought-after TV audio and digital content.
Our ambition is to be the home of the most powerful entertaining and inspiring stories for people all around the world.
BBC Studios Digital dont just reach audiences - we move them. As an award-winning department we cultivate and amplify fandoms behind some of the worlds most iconic franchises including Bluey BBC Earth Doctor Who and Gen-Z comedy channel Funny Parts. We run over 90 channels generating 15 billion views each year encouraging audiences to watch wherever and whenever they choose.

PURPOSE OF THE ROLE

This role sits within the Business Services unit in the Operations Team Digital Division reporting to the Senior Operations Manager. The Operations Support Specialist leads the day-to-day delivery and operational management of the Business Services function operating with a high degree of autonomy and accountability within agreed frameworks. The role is the primary owner of daily operational activity responsible for ensuring services across infrastructure systems tools finance and operational projects run effectively securely and to agreed standards. Acting as the initial escalation point for the majority of operational issues with accountability for resolving issues end-to-end wherever possible without onward escalation the role applies judgement and expertise to resolve problems manage risk and make operational decisions escalating to the Senior Operations Manager where issues are complex high-risk or strategic. As a trusted deputy to the Senior Operations Manager the role is expected to operate independently across day-to-day operational delivery enabling the Senior Operations Manager to focus on strategic oversight and portfolio leadership.

WHY JOIN THE TEAM

This is a varied high-impact role with the autonomy to lead daily operations and improve how services work across a fast-paced digital environment. Youll gain broad exposure to technology governance finance and product delivery while supporting and developing colleagues. The role is offered as a six-month fixed-term contract with the hope that it may become permanent.

YOUR KEY RESPONSIBILITIES AND IMPACT

Lead the day-to-day Business Services operation: run daily stand-ups manage the ticketing workload prioritise and allocate work monitor service performance and resolve or escalate issues.
Deliver build and infrastructure activity contributing to solution design and owning implementation including board configuration workflows access management and change execution.
Lead delivery and continuous improvement of internal tools and operational products from requirements gathering and configuration through rollout adoption usage review and supplier coordination.
Manage day-to-day financial operations for paid media including payment recharge and invoicing workflows approvals controls coding and timely processing across multiple cost codes.
Identify and deliver process improvements and operational projects managing plans risks and dependencies and embedding outcomes into business-as-usual operations.
Line manager and coach the Operations Coordinator and Operations Administrator providing direction delegation quality assurance prioritisation and escalation support.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

Experience in digital media or technology-led operations with strong technical capability and confidence working in the back end of tools and platforms.
Demonstrable experience leading day-to-day service delivery including prioritising work delegating making operational decisions and acting as an escalation point.
Experience owning and improving operational processes controls and governance and delivering projects through implementation and transition into business as usual.
Strong organisation and prioritisation skills with the judgement to operate autonomously in a fast-paced environment and communicate effectively with a wide range of stakeholders.
Experience managing financial or payment processes such as invoices recharges approvals payment routes or cost-code workflows.

DESIRED BUT NOT REQUIRED:

Experience or knowledge of social media platform back ends.
Experience building workflows boards and automations in or a similar platform.
Experience working with Information Security Data Protection Content ProtectionAIor other governance teams.

Required Experience:

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