Bank Ward Administrator

Bank Ward Administrator Manchester Administration Bank/Zero hour contract Flexible working hours 12.76 per hour

Spire Manchester is looking for an experienced and motivated Ward Administrator to join our friendly Ward team on a bank/occasional basis. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working in a busy patient-focused environment.

Working hours: Monday through Saturday - morning and afternoon shifts available
Contract type: Bank/Zero hours

As Ward Administrator you will provide a high level of clerical and administrative support to the medical nursing and other staff in relation to the patients being cared for within the ward unit.

Duties and responsibilities

• Provide a high level of clerical and administrative support to the nursing medical and wider Ward team.
• Welcome patients and visitors to the Ward checking patient details and ensuring documentation is accurate and complete.
• Prepare admission packs and relevant patient documentation.
• Enter patient registration admission and discharge information accurately onto hospital systems.
• Answer patient telephone calls and direct enquiries to the appropriate member of the team.
• Book follow-up appointments and support the coordination of hospital-based activities.
• Maintain accurate patient records including filing results and clinical notes.
• Ensure the accurate and timely recording of patient charges.
• Maintain patient confidentiality and handle sensitive information in line with hospital policies and Information Governance requirements.

Who we are looking for

• Previous experience in an administrative support role.
• Experience of working in a customer-facing or customer service environment.
• Excellent verbal and written communication skills.
• Good organisational skills with the ability to prioritise tasks and work to deadlines.
• Confidence working independently and using your own initiative.
• Strong attention to detail and a commitment to maintaining high standards.
• Good keyboard and computer skills.
• A professional caring and discreet approach when dealing with patients and confidential information.

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis often to cover busy periods sickness or annual leave
• Save an average of 50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge support and guidance through your recruitment journey from Spires specialist Resourcing Team

We commit to our employees well-being through work life balance on-going development support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 55 clinics across England Wales and Scotland Spire Healthcare provides diagnostics inpatient day case and outpatient care.

For usits more than just treating patients; its about looking after people.

Closing date: In order to streamline our recruitment process we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.