Bank Capacity Administrator

Working Hours:Monday to Friday from 9 am to 5 pm
Contract type: Bank/Zero hours

Duties and Responsibilities (not limited to):

• Supporting the day-to-day organisation of theatre schedules including reviewing theatre lists for accuracy and updating Outlook diaries.
• Acting as a first point of contact for consultants medical secretaries patients and internal hospital teams ensuring queries are handled professionally and effectively.
• Working with the Capacity Manager and Capacity and Utilisation Manager to support theatre planning capacity meetings and NHS pathway administration.
• Supporting NHS contract requirements and helping to monitor NHS patient pathways including RTT targets and 18-week breach management.
• Monitoring and updating patient trackers outcomes and appointment information to help ensure patients are treated within allocated timeframes.
• Liaising with patients to arrange appointments TCI dates and outpatient appointments helping to prevent pathway delays or breaches.
• Supporting theatre scheduling activity including ad hoc theatre sessions short-notice cancellations anaesthetist scheduling and Theatre Kit Co-ordinator liaison regarding kit and prosthesis requirements.
• Screening booking forms for proposed operations identifying where additional equipment loans specialist or bespoke kit may be required and escalating appropriately.
• Maintaining accurate patient administration records and ensuring all processes are completed in a timely compliant and confidential manner.
• Communicating with other hospitals GP surgeries medical secretaries consultants and internal colleagues by telephone and email where required.

Who are we looking for

• We are looking for a flexible organised and customer-focused administrator who is comfortable working in a busy hospital environment and able to support a varied workload across theatre scheduling and NHS co-ordination.

• Previous experience in an administrative support role ideally within healthcare or a hospital environment.
• Experience of working with data trackers computer-based systems and Microsoft Office packages
• Strong organisational skills with the ability to prioritise workload and work to deadlines.
• Excellent verbal and written communication skills including a confident and professional telephone manner.
• A flexible approach to working hours and duties with the ability to support different departments when required.
• A high level of accuracy discretion and respect for confidential patient information.

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis often to cover busy periods sickness or annual leave
• Save an average of 50 per month with our free onsite car park
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge support and guidance through your recruitment journey from Spires specialist Resourcing Team

We commit to our employees well-being through work life balance on-going development support and reward.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England Wales and Scotland Spire Healthcare provides diagnostics inpatient day case and outpatient care.

For usits more than just treating patients; its about looking after people.

Closing date: In order to streamline our recruitment process we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.