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Back Office Gaming Support Specialist
Job Location:
Monthly Salary:
Posted:
1 June 2026 (30+ days ago)
Posted:
Application Deadline:
29 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
*Please note that the position is based in Sofia Bulgaria and we will assist you to relocate.
We are looking for passionate Back Office Gaming Support Specialists with German to join our Game Support Team - get the job you will enjoy!A typical day:
- Assist our players with any issues they might experience or report
- Focus on the player and provide the ultimate player experience
- Listen to the voice of the players and communicate it further to the appropriate teams
- Work with our team to improve our processes
If you have:
- Fluency in German and a good command of English
- Gaming experience - you have played games and you can relate to a players concept community and mindset
- Player empathy and understanding a players perspective when tackling their issues
- Understanding of Player Support
- Desire to help the players as best as possible and to contribute to the teams success
We Offer:
- Relocation Bonus: 1500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival and assistance in finding a long-term home
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
We care about our employees wellbeing invest in their future growth and encourage fun and team-building projects!
For applications or inquiries please contact me at
