B3 Organisation Design and Development Manager Social Security Scotland

Do you want to step into a pivotal role where your contribution can influence our people our performance culture and shape the future of Social Security Scotland

An exciting opportunity has arisen for an Organisation Design and Development Manager to join the Organisation Design and Development team within Social Security Scotlands Organisation Development function. This role offers a rare chance to be part of an organisation still in its formative stages transitioning from a period of growth into efficiency and stability. As part of our team you will play a key role in shaping structures ways of working and creating organisational design and development solutions that enable us to deliver on our strategic priorities and improve outcomes for the people of Scotland.

We are looking for someone who is curious confident and proactive with strong communication skills and the ability to build trusted relationships with stakeholders at all levels. You will be comfortable working in a fast-paced environment thinking on your feet and contributing innovative ideas that influence and shape how we operate.

Responsibilities

• Work alongside the Organisation Design and Development Lead to shape deliver and embed organisational design and development initiatives that improve organisational effectiveness service delivery and performance.
  
• Lead the design and implementation of new organisational structures ways of working and target operating models to deliver improved organisational outcomes.
  
• Contribute to the development and evolution of the organisations Approach to Performance collaborating with stakeholders to design solutions that address challenges such as embedding a sustainable performance culture.
  
• Support leadership development that strengthens capability drives delivery of the organisations objectives and shapes our organisational culture.
  
• Partner with HR Business Partners and colleagues across People and Place alongside divisional leadership teams to provide timely high-quality consultancy on leadership and strategic capability development.
  
• Build strong influential relationships with senior leaders to understand business needs and translate them into practical impactful Organisation Design and Development solutions.
  
• Line manage a small team of consultants responsible for designing developing and delivering high-quality flexible and accessible leadership and strategic capability learning interventions.
  
• Provide clear evidence-based advice on organisational impacts risks and opportunities to inform strategic decision-making.
  
• Build internal capability in organisation design through coaching training and toolkits. Contribute to the Civil Service OD&D community and share best practices.

Qualifications

• Professional qualification in Organisation Design HR or a related field or equivalent experience.
  

Success Profiles
We use an assessment framework called Success Profiles which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here

For this post the following Success Profile elements will be assessed:

Technical / Professional Skills

You will demonstrate the following skills within the Organisation Development and Design (OD&D) framework. Please refer to the CIPD Profession Map.

• Uses diagnostic methods (e.g. data analysis interviews focus groups surveys) to assess the effectiveness of current design and to agree target design criteria.
• Applies a systematic process and approach to designing future operating models teams structures and jobs.
• Understands learning theory and how to design facilitate and evaluate learning plans and processes that apply different L&D approaches.
• Understands how to create a learning culture and environment that supports continuing professional development.

Experience

• Strong planning and organisational skills with the ability to manage multiple priorities and meet deadlines in a dynamic environment.
• Building trusted influential relationships with senior leaders to understand their needs and deliver responsive design solutions.
  

Behaviours

• Seeing the Big Picture Level 3
• Leadership Level 3
• Changing and Improving Level 3
  

You can find out more about Success Profiles Behaviours here.

How to Apply
Apply online providing a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the Success Profiles above. Both the CV and the supporting statement provided will be assessed against the criteria for the role.

Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment this will consist of an interview and presentation.

We aim to provide feedback on request. However if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Information Session
We are holding a candidate information session to provide you with information about the application and interview process as well as further information on the role and team.

The session will be held on 7th August 2026 12:00 - 13:00

Please join us using the link below.

Join the meeting now

Expected Timeline (subject to change)
Sift week commencing 19th August 26.
Interview week commencing 7th September 26.
Location In Person at Glasgow High Street.

Reserve List
In the event that there are more successful candidates than posts available a reserve list will be kept for up to 12 months.

About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service we uphold the Civil Service Nationality Rules.

Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location which will be either Glasgow or Dundee. If you have specific questions about the role you are applying for please contact us.

Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process please contact us at .

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland or the broader Scottish Government.

Find out more about our organisation what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form please contact the Resourcing Team via

Apply before 23:55 on 17th August 2026

Contact Name - Emma Jones
Contact e-mail -