Automation Developer RPA and AI

Working hours: This role is available on a part-time job-share or full-time basis

Location: Cardiff Hybrid

Salary: 28000 to 38000 depending on experience plus excellent benefits

Closing date for applications: 16th August 2026

Join us to build smarter automation:

Were looking for an Automation Developer to join Zurichs Retail Automation team designing and supporting solutions that improve efficiency and deliver better outcomes for customers and colleagues.

Youll work primarily with Blue Prism alongside technologies such as Power Platform APIs data tools and emerging AI capabilities. Youll contribute across the automation lifecycle from understanding business problems through to development testing deployment and continuous improvement.

Many of our employees work flexibly in a variety of different ways including part-time flexible hours job share an element of working from home or compressed hours. This is because we want the best people for our roles and we recognise that sometimes those people arent available full-time. Please talk to us at interview about the flexibility you may need.

What youll be doing:

• Design build test and maintain automation solutions primarily using Blue Prism.
• Work with stakeholders to understand processes and identify the right automation approach.
• Produce clear process documentation and solution designs.
• Support testing deployment and controlled release activities.
• Monitor live automations resolve issues and improve performance.
• Explore how RPA APIs data and AI can create smarter end-to-end solutions.
• Test and validate AI-assisted outputs ensuring appropriate accuracy controls and human oversight.
• Measure and communicate the benefits delivered by automation.

What were looking for:

• Experience with an RPA or automation platform such as Blue Prism UiPath Power Automate or Automation Anywhere.
• An understanding of process analysis and the automation development lifecycle.
• Strong analytical and problem-solving skills.
• Experience gathering requirements and working with stakeholders.
• A methodical approach to testing troubleshooting and quality.
• Curiosity about AI and an interest in combining it responsibly with automation.

Nice to have:

• Experience with generative AI prompt design intelligent document processing APIs or data tools.
• Knowledge of Power Platform.
• Experience within financial services insurance or another regulated environment.
• Understanding of automation governance and production support.

You dont need experience in every technology listed. Were interested in people with strong automation foundations sound judgement and a willingness to learn.

What we offer:

• Opportunities to work on meaningful automation and AI use cases.
• Experience combining established RPA with emerging AI capabilities.
• Support mentoring training and professional certification.
• A collaborative team culture with opportunities to influence how our automation capability develops.
• Hybrid working and a competitive salary and benefits package.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Togetherwerecreating a brighter future for our customers ourpeopleand our planet.

With over 65000 employeesyoullfeel the support of being part of a strong and stable companythat isa long-standing player in the insurance industry.

Wevemade a promise to each other and every employee: to focus on sustainable impact to care about each others wellbeing to use our diverseexpertiseto be curious and optimistic and to develop the skills needed for our future.

Ifyoureinterested in working in a dynamic and challenging environment where your creativity ideas and contributions are recognised and rewarded Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich our strength comes from the diverse experiencesperspectivesand talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valuedheardand respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups) with groups focused on areas such as social mobility and cultural awareness. Were proud to have receivednumerous industry awardsrecognising ourdiversity and inclusionpolicies and initiatives.

Weve created an environment that places real importance on our peoples wellbeing from a physical mental social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support alongside opportunities to learn grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm Zurich Community Trust is one of the longestestablished corporate trusts in the UK. Together weve supported causes across the UK through grants and volunteering contributing over 100 million in funding and volunteered time.

Your application:

Werecommitted to treating all applicants fairly and with respect irrespective of their actual or assumed background sexual orientationdisabilityor any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. Youll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.