Automation and Workflow Architect
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Job Summary
As our Automation & Workflow Architect youll design and build the automations that make our client accounts more efficient. This is a hands-on technical role for someone who thinks in systems youll look beyond individual tasks to see how whole workflows fit together then build solutions using Gemini APIs and integrations across our tools.
Youll work closely with our operational teams and stakeholders to understand how an account really runs find the patterns and common problems across it and turn those into scalable reliable automation. Youll also own the numbers behind your work using data tools to track performance and show leadership the clear return on investment (ROI) your solutions deliver.
This suits someone who pairs strong technical skill with a practical problem-solving mindset and enjoys turning ideas into working solutions.
This is a fast-paced impact-driven role where innovation ownership and continuous improvement are key.
Workflow Architecture & AI Integration
Automation & Solution Development
- Design and build automation tools and workflows that improve efficiency
- Develop scalable sustainable solutions across business functions
- Turn operational challenges into practical technical solutions
- Support the development and optimisation of internal systems and processes
- Identify inefficiencies and opportunities for automation
- Recommend and implement smarter ways of working
- Use technology to reduce manual effort and improve consistency
- Work closely with teams and stakeholders to understand what they need
- Provide technical guidance throughout automation projects
- Communicate ideas progress and recommendations clearly
- Monitor the reliability and effectiveness of your automation solutions
- Troubleshoot issues and make improvements where needed
- Support the ongoing evolution of tools systems and workflows
- Enjoy solving problems and improving how things work
- Are a natural systems thinker who looks at end-to-end logic rather than isolated tasks
- Think in numbers and can prove the commercial and operational value of your work
- Are confident working across both technical teams and business leadership
- Communicate clearly and work well with stakeholders
- Take ownership and approach projects proactively
- Are curious adaptable and motivated by continuous improvement
We hire for attitude as much as experience. A growth mindset and strong sense of accountability go a long way.
Essential
- 46 years professional experience in a technology-focused or workflow-automation environment
- Strong programming experience (e.g. JavaScript Python or Java)
- Hands-on experience building AI-integrated automations using prompt engineering and connecting systems via APIs (Gemini or similar)
- Solid workflow and process mapping designing process logic and spotting common patterns across an account
- Good working knowledge of SQL databases data modelling and query optimisation
- Experience across the full build lifecycle (design build deploy maintain)
- Confident using data tools to measure automation performance and present ROI to leadership
Desirable
While not essential the following would be advantageous:
- Experience within the Google ecosystem (Workspace Cloud Looker Studio etc.)
- Knowledge of system integrations networking and cloud environments
- Experience supporting production applications and runtime environments
- Experience building custom performance-tracking dashboards
- Familiarity with Agile Lean or Six Sigma
Hours: 37.5 hours per week MondayFriday 09:0017:30
Were ambitious about where were going and were looking for people who want to grow with us.
- Competitive salary
- 33 days holiday
- Flexitime (core hours: 10:0016:30)
- Hybrid (UK) or fully remote options
- Ongoing development and career opportunities
- Department incentives
- Employee Assistance Programme (including access to counselling services finance support legal support etc.)
- A genuinely positive people-first culture
Please submit your CV along with a cover letter outlining how your skills experience and achievements align with the requirements of the role.
Throughout the recruitment process we will assess candidates against the key competencies and responsibilities outlined in the job profile.
The selection process consists of two interview stages and skills testing.Please note: we receive a high volume of applications so sometimes it can take us a little longer to get in touch. We welcome enquiries to ourinbox.
SmartPA delivers world-class human-centred tech-enabled PA and business support to organisations of all sizes across the globe.
By combining smart systems streamlined processes and exceptional people we help our clients accelerate their growth and scaling plans. From ambitious SMBs to global corporations our client portfolio has included organisations such as Google Clarion Events BBC and Krispy Kreme all of whom rely on us as a trusted extension of their teams.
We pride ourselves on delivering a service that is professional proactive and dependable but what truly sets us apart is our people. Our team is ambitious supportive and passionate about what we do and many of our colleagues have built long-term careers with us from a wide range of professional backgrounds.
As a female-founded business built on collaboration trust and shared success we champion career development flexible working and meaningful progression. We believe in creating an environment where people feel supported valued and empowered to grow.
Required Experience:
Staff IC
About Company
At SmartPA we provide industry leading administrative and businesses support services to organisations across the globe. Through our knowledge and experience, we aim to teach the true value of EA and secretarial services as a fundamental support function in every business, providing a ... View more
