Attendance Officer – Secondary School – York

Start Date: As soon as possible
Contract: Full-time Permanent
Salary: Competitive dependent on experience

A welcoming and ambitious Secondary School in York is looking to appoint a dedicated Attendance Officer to join its pastoral and administration team.

The school is committed to ensuring that every pupil receives the support they need to attend school regularly engage positively with education and achieve their potential. Attendance is viewed as an important part of the schools wider pastoral strategy and the successful candidate will work closely with pupils families teachers and senior leaders.

This is an excellent opportunity for someone who enjoys working with young people and is confident having constructive conversations with parents and carers.

As Attendance Officer you will play a central role in monitoring pupil attendance and supporting the school in identifying and addressing attendance concerns.

Your responsibilities will include:

• Monitoring daily attendance and punctuality.

• Identifying patterns of absence and persistent lateness.

• Following up unexplained absences with parents and carers.

• Maintaining accurate attendance records.

• Producing attendance reports for pastoral and senior leadership teams.

• Working alongside Heads of Year and pastoral staff to address individual attendance concerns.

• Communicating regularly with parents and carers.

• Supporting attendance meetings and maintaining accurate records of discussions.

• Identifying pupils who may require additional support.

• Liaising with external agencies where appropriate.

• Supporting the implementation of attendance improvement plans.

• Monitoring the progress of pupils whose attendance is causing concern.

• Preparing relevant documentation for meetings.

• Maintaining confidentiality at all times.

• Supporting wider pastoral initiatives designed to improve pupil engagement.

The successful candidate will need to balance professionalism with empathy particularly when working with families experiencing barriers to regular attendance.

The ideal candidate will have:

• Previous experience in administration attendance pastoral support or a related role.

• Excellent communication skills.

• Confidence speaking with parents and carers.

• Strong organisational abilities.

• Excellent attention to detail.

• The ability to analyse attendance information and identify patterns.

• Good IT skills.

• A calm and professional approach.

• The ability to manage challenging conversations sensitively.

• Strong record-keeping skills.

• The ability to prioritise competing demands.

• A genuine commitment to improving outcomes for young people.

Previous experience working within a school would be advantageous although candidates with relevant administrative or pastoral experience will also be considered.

You will become part of a supportive pastoral team that works collaboratively to remove barriers to education. The school values early intervention and positive relationships with families meaning the role requires someone who can combine accurate administration with a compassionate and solution-focused approach.

You will have regular opportunities to work alongside pastoral leaders and teaching staff gaining a detailed understanding of the factors that can affect pupil attendance.

If you are an organised and committed professional with experience in attendance administration or pastoral support and would like to join a Secondary School in York please send your CV as soon as possible.