Attendance Officer Lewisham

Location: Lewisham South East London

Contract Type: Full-Time Term-Time Only

Start Date: Immediate / As Soon As Possible

We are seeking an organized and proactive Attendance Officer to join a vibrant community-focused secondary school in the London Borough of Lewisham. The school is committed to fostering an inclusive and supportive environment where regular attendance and student engagement are prioritized across all year groups.

This key position sits within the schools pastoral and administrative framework working directly alongside Heads of Year Safeguarding Officers and Senior Leadership to maintain and improve attendance standards across the school.

• Daily Monitoring: Manage morning and afternoon attendance tracking verifying absent lists and investigating unexplained pupil absences promptly.

• First-Day Contact: Liaise with parents and carers via phone email and text communication regarding unexcused or sudden absences.

• Database Management: Record and update attendance data on internal management information systems (such as SIMS Arbor or Bromcom) compiling attendance logs and identifying trends.

• Intervention & Liaison: Track persistent absentees support pastoral teams with attendance intervention plans and assist with parent meetings to address attendance barriers.

• Compliance & Safeguarding: Align all attendance logging with local authority procedures child protection standards and statutory safeguarding guidelines.

• Experience: Prior experience working within a school setting in an attendance administrative or student support capacity.

• Systems Knowledge: Proficiency with school database applications (e.g. SIMS Arbor Bromcom) alongside general administrative software (Excel Word).

• Communication Skills: Clear professional telephone and written communication skills with a balanced approach of empathy and firmness when engaging with parents.

• Personal Qualities: Excellent organizational capability strong attention to detail and a tactful approach to handling confidential student matters.

• Safeguarding: An Enhanced DBS check registered on the Update Service (or readiness to undergo an immediate DBS check).

• A supportive dedicated administrative and pastoral team.

• Thorough onboarding and training on internal reporting tools.

• Convenient public transport connections across Lewisham and South East London.

If you possess relevant school administrative or attendance experience and are available for an immediate start in Lewisham please submit your updated CV today for immediate consideration.