AST Housing Support Worker (x2)

AST Housing Support Worker

39 Hours Per Week - Monday-Friday; 9:00-17:00

Rotherham UK

1 x Full Time Permanent

1 x Full Time Temp (6 Months with Possibility of Extension)

About Us:At Target Housing we believe everyone deserves the opportunity to build a better future. As a charity and registered social landlord with over 30 years of experience weve been transforming lives through safe stable accommodation and tailored support.

Our approach is rooted in psychological and trauma-informed practice empowering individuals to regain control build resilience and achieve independence. Were committed to delivering high-quality housing and support that enables people to reach their full potential and play a positive role in their communities.

A Typical Week:As anAST Housing Support Worker youll play a vital role in helping people take meaningful steps toward independent living. Managing a diverse caseload across South Yorkshire youll provide personalised trauma-informed support designed to help tenants thrive.No two days are the same. Youll work across Barnsley Doncaster and Rotherham collaborating with partner agencies and local services to build strong wrap-around support networks. Alongside this youll be part of a supportive and experienced team with access to multiple Target Housing office bases.

Main Purpose of the Role:To deliver high-quality person-centred housing and support services that empower residents to sustain their tenancies overcome challenges and develop the practical skills needed for independent livingsuch as managing finances bills and daily responsibilities.

What Youll Be Doing:

Youll be at the heart of each residents journey providing both practical help and encouragement. Your responsibilities will include:

• Supporting residents as they move into and out of Target Housing accommodation
• Building trusting relationships and developing tailored support plans based on individual needs and goals
• Acting as a keyworker offering guidance motivation and practical support
• Helping residents maximise income manage budgets and navigate the benefits system
• Promoting understanding of tenancy rights and responsibilities
• Conducting regular risk assessments and adapting support as needs evolve
• Encouraging progress toward personal goals and celebrating achievements
• Supporting rent management and assisting with benefit claims
• Monitoring property condition utilities usage and occupancy
• Identifying and addressing tenancy-related concerns
• Advocating for residents and liaising with external agencies
• Working closely with Probation and community partners to provide holistic support
• Supporting residents in resolving conflict in a constructive way
• Contributing to activities workshops and community engagement
• Maintaining accurate confidential records
• Attending joint visits and multi-agency meetings as required
• Building strong relationships with partner organisations
  

General Responsibilities:

• Participating in training team meetings and regular supervision
• Adhering to organisational policies including Equality Confidentiality and Health & Safety
• Supporting the wider aims and objectives of Target Housing

What Were Looking For:Were looking for someone who is compassionate motivated and committed to making a difference:

• Experience or understanding of working with vulnerable individuals
• Knowledge of supported housing and tenancy-related support
• An understanding of the welfare benefits system
• Experience with risk assessments and support planning
• Awareness of the UK criminal justice system

Key Competencies:

• Customer Focus Critical
• Integrity Critical
• Team Working Critical
• Confidence & Judgement Very Important
• Communication & Influence Very Important
• Planning & Organising Important
• Technical Skills Important

Essential Requirements:A full UK driving licence and access to your own vehicle are essential for this role.

Why Join Target HousingWe value our people and are committed to supporting your growth and wellbeing. Benefits include:

• Excellent opportunities for career development
• Ongoing training and professional development
• Mileage compensation
• Access to Westfield Health & Lifetime Financial membership
• Eligibility for a Blue Light Card
• Employer contributory pension scheme (4%)
• A supportive feedback-driven culture with regular supervision
• 28 days annual leave (rising to 33 with service) plus 8 bank holidays

Target Housing is proud to be an inclusive employer and welcomes applications from all sections of the community.

Please note we reserve the right to close this vacancy early if sufficient applications are received.

Appointments are subject to satisfactory employment references and a successful Enhanced DBS (Disclosure and Barring Service) check.