AssociateSenior Associate, Operations and Places
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Job Summary
Were Gravita: the accountants fuelling ambitious businesses. Were a full service tech-enabled firm working with entrepreneurs and businesses to help them achieve their goals and make an impact in the world.
Were growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster.
Our mission is to become the UKs leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us youll not only be working on exciting client challenges youll also be helping us shape the future of accounting.
Were looking for an Associate or Senior Associate to join our Exeter team in a dual role across Operations and Places (office operations). This is an office based role working 5 days a week from the Exeter office.
Alongside running key operational processes and supporting the day-to-day office environment youll play an active role in improving how things work: identifying inefficiencies suggesting better approaches and supporting the use of data technology and AI to make our operations more effective.
Youll be a key part of the local team acting as a go-to problem solver and coordinator while also contributing to wider initiatives across the firm.
Key Responsibilities:
Client Operations (approx. 50%)
Managing client on-boarding processes including AML and KYC checks
Preparing and managing Letters of Engagement and disengagement documentation
Setting up and maintaining accurate client records across systems
Supporting client-facing teams to ensure a smooth onboarding experience
Acting as a central point of coordination to resolve issues and keep work moving
Places / Exeter office (approx. 50%)
Ensuring the office runs smoothly and professionally day-to-day
Acting as the first point of contact for clients and visitors
Coordinating meetings rooms hospitality and diaries
Managing suppliers office supplies and facilities
Supporting local engagement activities and events
Maintaining records and supporting Health & Safety processes
Spotting inefficiencies or friction in existing processes
Suggesting and supporting improvements (including automation and use of AI tools)
Helping to build or maintain simple reporting to track activity and performance
Contributing to firmwide initiatives (e.g. onboarding improvements data projects LoE refreshes)
This role would suit someone who:
Is experience in operations administration or client on-boarding (ideally in a professional services environment) is helpful but mindset is key.
Enjoys solving problems not just completing tasks
Naturally looks for better ways of doing things
Takes ownership and follows things through
Is curious about how systems processes and tools work
Is comfortable with change and open to new technologies
Can balance attention to detail with the bigger picture
When you join Gravita well support you on your own growth journey. We want to be the place you learn grow and unlock your true potential.
Well work with you to build a progression plan to outline how youll grow at our company and everything well do to help you get there. Were also passionate about learning and development to help you focus on your future.
The Nitty Gritty
Our standard working week is a 37.5-hour week on a hybrid basis
Core working hours are 10am - 4pm Monday to Friday
Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes.
Your development wont be forgotten our development support is extraordinary for a firm of our size.
Its a busy fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram X LinkedIn and Glassdoor).
About Company
Were Gravita: the accountants fuelling ambitious businesses. Were a full service tech-enabled firm working with entrepreneurs and businesses to help them achieve their goals and make an impact in the world.Were growing fast and are bringing like-minded advisors together to form a full ... View more
