Associate Test Analyst

WELCOME TOSITA

At SITA we keep airports moving airlines flying smoothly and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95% of international airports working closely with over 2500 transportation and government clients. Each partnership brings unique challenges and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward - were proud to be recognized as aGreat Place to Workby our employees and certified in most of our growing locations. Here we feel empowered supported and inspired to grow.

Are you ready to love your job

The adventure begins right here with you at SITA.

ABOUT THE ROLE & TEAM

AsanAssociate Automation Test Analystwithin the Technology and EngineeringBorders department you will help ensure the quality reliability and operational readiness of hardware-integrated software products. You will test complete product workflows across software devices and supporting infrastructure investigate defects and collaborate with development product and delivery teams to improve product quality.

This is a role suited to a candidate with approximately 1 to 2 years of relevant software testing and automation experience. Due to the hands-on nature of the product and access to specialist hardware and test environments the role requires working from the office five days per week. Occasional travel to other offices laboratories customer sites or deployment locations may also be required.

WHAT YOULL DO

• Create maintain execute and reviewfunctionality integration system regression andhardware softwaretest cases.

• Validate end-to-end product workflows involving embedded systems biometric or peripheral devices gates kiosks monitoring applications and backend services.

• Develop and maintain automated test frameworks and test suites using AI-driven automation techniques to improve test coverage efficiency and quality.

• Use AItoolsto accelerate test designtest datapreparation defect analysis automation development and regression coverage.

• Perform hardware validation compatibility testing performance testing stress testing and failure diagnostics.

• Investigate defects using application logs device logs database evidence network traces and debugging tools; document clear reproduction steps and supporting evidence.

• Work closely with developers and other engineers to isolate and resolve software hardware configuration and environment issues.

• Contribute to test planning estimation traceability quality reporting and release-readiness activities within an Agile delivery model.

• Maintain test assets product documentation troubleshooting guidance and lessons learned.

• Support demonstrations deployments and product validation activities when required including occasional travel.

ABOUT YOUR SKILLS

• Approximately 1 to 2 years of software testing system testing hardware validation or a related engineering experience.

• Practical knowledge of software testing methodologies defect management regression testing and test evidence.

• Hands-on experience creating and maintaining automated tests.

• AI-assisted test automation capability is mandatory including practical use of AI tools to design generate review maintain oroptimiseautomated tests.

• Ability to troubleshoot integrated hardware and software solutions using structured diagnostic techniques.

• Working knowledge of at least one programming or scripting language such as Java C# Python or JavaScript.

• UnderstandingAPIs databases logs version control and continuousintegration ofpipelines.

• Strong analytical problem-solving communication and teamwork skills.

• Ability to work effectively under delivery pressure and manage priorities in a product environment.

• UnderstandingAgile principles and collaborative delivery practices.

• Ability to work from the office five days per week and travel occasionally when required.
• Degree diploma or equivalent practical experience in Computer Science Software Engineering Electronics Electrical Engineering Computer Engineering orrelateddiscipline.

NICE-TO-HAVE

• Knowledge of hardware deviceshardware softwareintegration and hardware validation or testing will be an added advantage.
• Relevant testing or automation certification is beneficial but not essential.

• Experience with automation tools or frameworks such as Robot Framework Selenium Playwright Appium REST-assured or equivalent.

• Exposure to Azure DevOps test-management tools SQL REST APIs Linux or Windows administration Docker and CI/CD pipelines.

• Awareness of secure testing accessibility performance testing and operational monitoring.

WORK ARRANGEMENTS

• Office-based attendance is required five days per week because the role involves hands-on access to the product specialist hardware devices and test environments.

• Occasional travel may be required to support product validation demonstrations deployments laboratories other SITA offices or customer sites.

• Flexibility may be required during critical testing release demonstration or deployment activities.

WHAT WE OFFER

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

Flex Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: Weve got you covered with our Employee Assistance Program (EAP) for you and your dependents 24/7 365 days/year. We also offer Champion Health a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms including LinkedIn Learning!

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse support of our Employment Equity Program we encourage women aboriginal people members of visible minorities and/or persons with disabilities to apply and self-identify in the application process.