Associate Sales Support Representative

The Sales Support Representative is the primary customer contact partnering with Engineering Manufacturing Quality and Sales to address inquiries develop proposals and support sales growth. This role uses sales data to improve forecasting reporting productivity and opportunity pipeline performance.

Key Responsibilities

• Deliver responsive customer-focused support in a fast-paced cross-functional environment.
• Coordinate aftermarket quotations and produce accurate timely value-priced proposals.
• Review customer specifications and apply Flowserve technical and commercial requirements.
• Manage proposals throughout the bid cycle including workload tracking follow-up and hit-rate improvement.
• Support tactical quotes strategic offerings and win-back opportunities.
• Partner with site hubs and product teams to improve quotation speed delivery lead times prioritization and quality.
• Use knowledge of pump applications parts programs and processes to recommend effective customer solutions.
• Support sales forecasting monthly outlooks quarterly business reviews and performance analytics.
• Maintain organized sales records training information organizational charts and reporting.
• Collaborate with Sales leadership on continuous-improvement initiatives and key performance actions.

Qualifications

• Customer-focused results-driven and highly collaborative.
• Strong communication problem-solving organization and prioritization skills.
• Ability to work independently and effectively with global cross-functional teams.
• Experience in sales or customer service within engineered manufacturing; contract administration experience is preferred.
• Proficiency in Microsoft Office.

Preferred Qualifications

• Experience with mechanical seals pumps rotating equipment power generation or utility markets.
• Experience with SAP S4Hana Salesforce CRM systems pricing contract review and ERP administration.
• Bachelors degree in a relevant field and/or 02 years of relevant experience.