Associate Manager, Business Testing

Join our dynamic team and lead the way in establishing a robust Business Analysis practice within our Business Project Management Office organization. We are committed to delivering a best-in-class end user systems experience for Insurance Wealth Workplace Solutions & Operations. Our vision is to be a trusted partner delivering seamless reliable solutions with ease and innovation.

What you will do

• Leadcoachand develop a team of Business Analysts and User Acceptance Testing (UAT) professionals fostering a culture of collaboration accountability continuouslearningand high performance.

• Implement Business Analysis and UAT best practices methodologiesstandardsand governance to drive consistencyqualityand continuous improvement across the practice.

• Manage resource assignment teamcapacityand workload distribution across multiple initiatives ensuring resources are aligned to business priorities and delivery commitments.

• Lead work intake and prioritisation activities balancing competing demands and making resourcing recommendations to support strategic and operationalobjectives.

• Oversee UAT activities across a portfolio of projects including test planning execution support defect management issueresolutionand business readiness ensuring solutions meet business requirements and quality expectations.

• Partner with business technology and operational leaders to understandobjectives assess impactsidentifyopportunitiesand support successful delivery outcomes.

• Build strong relationships with senior stakeholders acting as a trusted advisor and providing recommendations status updates riskassessmentsand insights to support decision-making.

• Provide leadership in resolving complex business delivery and testing issuesfacilitatingdiscussions drivingdecisionsand escalating risks asappropriate.

• Support strategic initiatives across Insurance Wealth Workplace Solutions and Operations through effective business analysis stakeholderengagementand delivery leadership.

• Champion a culture of innovation continuousimprovementand operational excellence byidentifyingopportunities to enhance processestoolsand ways of working.

What you will bring

• 5 years of Business Analysis experience with a proventrack recordin the financial services industry preferably within insurance.

• Experience leading or supporting User Acceptance Testing activities including test planning execution defectmanagementand business sign-off processes.

• Previouspeople leadership experience with responsibility for coaching mentoring performance management resourceplanningand team development.

• Demonstrated experience managing competing prioritiesallocatingresourcesand balancing workloads across multiple projects and initiatives.

• Strong stakeholder management and relationship-building skills with the ability to influence and collaborate effectively across all levels of the organisation including senior leaders.

• Proven ability to lead teams through ambiguity navigate complex issues and drive practical business-focused solutions.

• Excellent analyticalproblem-solvingand decision-making skills with the ability to assess impacts evaluate options and provide sound recommendations.

• Outstanding communication and facilitation skills including experience leading workshops presenting to leadershipteamsand managing challenging stakeholder discussions.

• Passion for building high-performing teams and creating an environment where individuals can grow contribute and be successful.

• University degree or equivalent education and experience. Experience working in Agile environments and certifications such as IIBA CBAP CCBA PMP or testing-related certifications are considered assets.

Given the size and scope of our organization we have the flexibility for this position to be located in the following head office locations: London Toronto Winnipeg.