Assoc Director, IT

POSITION OVERVIEW:

Gilead Sciences Inc. is a leading biopharmaceutical company dedicated to advancing global health through scientific innovation. For over three decades Gilead has been at the forefront of developing transformative therapies for life-threatening diseases including HIV viral hepatitis and cancer. Headquartered in Foster City California Gilead operates in more than 35 countries worldwide.

As part of our commitment to improving lives we foster a collaborative and inclusive work environment where every individual is valued and empowered to contribute meaningfully. At Gilead you will join a mission-driven team focused on discovering developing and delivering innovative therapeutics that make a real difference.

We are seeking an experienced and visionary Associate Director Digital Marketing Data & AI Lead (Ex-US) to join our Commercial IT organization. This strategic role is responsible for defining and delivering the technology strategy roadmap and execution of Digital Marketing Content Web Analytics and AI capabilities across Gileads Ex-US Commercial organisation. The successful candidate will act as a trusted technology partner to the business driving digital and omnichannel engagement data-driven decision making and AI-enabled business transformation across global markets.

Operating across a diverse affiliate landscape outside of the US spanning EU5 Canada Australia the ACE and ICR clusters and Japan the role ensures capabilities are both standardised at the core and adaptable to individual market nuances. It owns the end-to-end lifecycle of Digital Marketing capabilities including Salesforce Marketing Cloud Content Management and Web platforms ensuring scalable compliant and business-focused solutions that enhance customer engagement and operational effectiveness.

This is a unique opportunity to play a pivotal role in shaping the future of digital data and AI capabilities at Gilead contributing to our mission of creating a healthier world for all.

KEY RESPONSIBILITIES:

• Serve as a strategic technology advisor to cross-functional business partnersincluding Commercial and Medical Affairsacross ex-US affiliates translating complex business priorities into scalable high-impact digital data and AI solutions that drive measurable value.

• Own and publish a multi-year roadmap for the Digital Marketing product portfolio partnering with business product owners to identify omnichannel integration and innovation opportunities.

• Define and maintain the strategic roadmap for Digital Marketing Content Web Analytics and AI capabilities collaborating with business stakeholders and product owners.

• Streamline the omnichannel ecosystem across CRM Salesforce Marketing Cloud (SFMC) and web platforms strengthening personalisation and consent management across affiliates.

• Lead the evolution of Marketing Automation AI-driven and real-time HCP engagement moving beyond static batch-driven campaigns.

• Lead the continuous evolution of Veeva Vault PromoMats digital content management and web capabilities (including DAM and Sitecore).

• Scale Veeva Falcon AI capability for pre-MLR AI-assisted reviews across ex-US affiliates.

• Implement AI-assisted content creation (Content Studio) and agentic AI orchestration solutions across ex-US affiliates.

• Oversee web platform initiatives such as personalisation and site migrations to standardised design infrastructure ensuring content and web solutions remain compliant scalable and aligned to the target-state ecosystem architecture.

• Establish reports and dashboards on omnichannel engagement and business-critical KPIs leveraging AWS Databricks and enterprise data platforms to enable advanced insights that support business performance measurement and decision making.

• Lead the identification development and scaling of AI capabilities across the Digital Marketing Content and Analytics portfolio.

• Manage vendor and platform strategy across the AI landscape (e.g. Veeva Salesforce AI roadmap vs. interim best-of-breed solutions) balancing near-term capability gaps against long-term strategic platform direction.

• Manage cross-functional teams and vendor partnerships to deliver new platforms and features with agility velocity and quality while optimising cost and operational efficiency.

• Collaborate with sourcing and procurement teams on RFPs vendor evaluations contract readiness and capability assessments ensuring alignment with Gileads standards for quality security and compliance.

• Facilitate stakeholder engagement and change management ensuring successful adoption of new technologies through training communication business change management and post-deployment optimisation.

• Collaborate extensively with Commercial Medical Market Access Legal Compliance and Enterprise IT teams to deliver innovative digital data and AI solutions that drive measurable business value across ex-US markets.

• Mentor and develop team members fostering a culture of innovation accountability and continuous learning.

REQUIREMENTS:

Basic Qualification

• Associates Degree and Twelve Years Experience OR Bachelors Degree and Ten Years Experience OR Masters Degree and Eight Years Experience OR PhD and Two Years Experience.

Preferred Qualification

• Extensive experience in Digital Marketing Commercial Technology Data & Analytics and AI-enabled solutions ideally within pharmaceutical life sciences or another regulated industry.

• Strong hands-on knowledge of Salesforce Marketing Cloud Veeva Vault PromoMats DAM Sitecore AWS Databricks and modern digital platforms.

• Demonstrated experience delivering AI/GenAI solutions in a compliant environment including familiarity with Responsible AI and MLR/content-review workflows.

• Proven track record leading digital transformation and technology strategy in a global matrixed multi-market environment.

• Experience in DevOps developing product roadmaps and managing complex cross-functional stakeholder relationships across business and IT.

• Strong understanding of data privacy consent management and regulatory compliance across multiple international markets.

• Proven ability to manage Managed Service Providers and Systems Integrators ensuring delivery quality governance and vendor accountability.

• Strong leadership communication and vendor management skills with a focus on delivering measurable business outcomes.

• Ability to operate effectively in an environment balancing global standardisation with local market flexibility.

Key Competencies

• Strategic product ownership and roadmap leadership translates business ambition into a clear multi-year capability roadmap prioritises competing demands and drives delivery through to measurable outcomes.

• Stakeholder engagement and influence in a matrixed organisation builds trusted partnerships across business and IT aligns diverse and sometimes competing affiliate needs and influences senior leaders

• Vendor and commercial management selects negotiates with and manages Systems Integrators Managed Service Providers and platform vendors holding partners accountable for quality cost and delivery governance.

• Compliance and governance orientation embeds enterprise governance data privacy consent and Responsible AI standards into every solution ensuring compliant delivery across multiple regulated markets.

• Technical breadth and depth fluent across Digital Marketing Content Web Analytics and AI platforms with enough technical depth to challenge designs assess trade-offs and guide solution architecture decisions.

• Innovation and AI mindset stays ahead of emerging digital data and AI trends and pragmatically translates them into scalable high-value use cases for the business.

• Change leadership and communication drives adoption through clear communication training and structured change management and articulates complex technology concepts to non-technical audiences.

• People leadership mentors and develops team members fostering a culture of innovation accountability and continuous learning.

• Comfort operating amid ambiguity transformation and platform transition remains effective and decisive in a fast-changing environment with evolving priorities and legacy-to-target-state migration

GILEAD CORE VALUES:

• Integrity (Doing Whats Right)

• Inclusion (Encouraging Diversity)

• Teamwork (Working Together)

• Excellence (Being Your Best)

• Accountability ( Taking Personal Responsibility)