Assistant Shop Manager Royton 6 month FTC

Salary: 15300

Hours: 22.5 hours (3 days) Monday - Saturday

Fixed Term Contract for 6 months

Location: Royton Oldham

Responsible to:Shop Manager

Responsible for: Retail Apprentice (where applicable) volunteers

Benefits: Entry into Peoples Pension death in service benefit (3 x salary) out of pocket expenses free access to confidential and extensive wellbeing support generous holiday entitlement (26 days plus bank holidays rising to 31 days after 5 years for a full time employee pro rata for part time) plus a day off for your birthday! free tea / coffee sight tests and flu jabs and excellent learning and development opportunities.

Role Summary

At Forget Me Not we wont stop until every family who is facing uncertainty or living with the death of a child has the support they need and deserve. This role supports this vision byassisting the shop manager in developing and managing one of our shops to help generate vital income to fund our this really hands-on role your excellent talent for organisation will ensure the effective management of a team of colleagues and volunteers to achieve sales targets and maintain excellent merchandising standards.

Be the Forget Me Not Childrens Hospices ambassador in the local community delivering our organisations key messages and promoting all aspects of the charity within the local area.

For an informal chat about this role please contact Julye Turner on

Interviews to take place w/c 24 August

For more information about Forget Me Not Childrens Hospice please see our recruitment pack 2026

Main Duties and Key Responsibilities

Working with the shop manager you will:

• Help achieve and improve shop and online sales.
• Keep pricing gift aid and online listings accurate and up to standard.
• Use sales reports to understand performance and spot opportunities.
• Deliver great customer service and ensure volunteers do the same.
• Represent the charity positively in the local community.
• Maintain strong merchandising and window displays.
• Keep the shop clean safe and wellpresented.
• Open and close the shop as a keyholder and ensure safety requirements are met.
• Help secure goodquality donated stock through local relationships.
• Sort rotate price and display donations safely and efficiently.
• Promote furniture collections and house clearances.
• Work with the shop manager to motivate support and guide the team.
• Help with volunteer recruitment training and daytoday support.
• Complete admin and financial tasks accurately including banking and recordkeeping.
• Keep records secure and confidential.
• Help maintain strong cash handling and security awareness.

We expect all staff to undertake any other duties within the scope spirit and purpose of the job the title of the post and its grading as requested by your line manager or their higher level of authority on behalf of the charity.

Person specification

Skills and experience

Essential

• Excellent organisational skills
• Ability to communicate effectively both verbally and in writing
• Ability to motivate and influence people
• Strong team player with the ability to work hands on across any of the in store functions.
• IT Literate excellent skills using Microsoft packages.
• Excellent standards of record keeping both written and computerised
• Ability to work flexible frequently unsocial hours

Desirable

• Previous charity retail experience
• Previous experience managing a team

  Education / qualifications

• Essential: N/A
• Desirable: N/A

This role will involve evening and weekend work so flexibility is essential.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.