Assistant Restaurant Manager (must be eligible to work in the UK)
Job Summary
- Full time permanent position 40 hours per week mainly evening shifts and weekend availability required.
- Support the Food and Beverage Operations Manager in the running of the department (breakfast afternoon tea dinner and functions up to 80 people).
- Take accountability for all F&B operations in the absence of the F&B Operations Manager.
- Service experience at 2/3 rosette level.
- Make sure the operation procedures are in place and maintained monitored and actioned to Relais and Chateaux / Rosette standard.
- Answer all queries about the menu including the drinks menu and make suggestions.
- Take ownership of guests requirements and food allergies.
- Handle guest queries and complaints in a professional calm and positive manner.
- Follow Health and Safety and Food Safety procedures and make sure they are in place in the department.
- Assist the F&B Operations Manager with rotas recruitment and staff management within the department.
- Supervise work in the department at all levels.
- Develop and train new and existing staff on hotel standards and procedures.
- Make sure the financial and HR procedures are in place and maintained in the department.
- 30000/year Additional share of the service charge and tips paid every month (approx. 2-3K per year).
Qualifications :
- Eligible to work in the UK. No visa sponsorship required.
- Previous experience working in a Relais & Châteaux property or AA Rosette-awarded restaurant is highly desirable.
- Strong knowledge of classic cocktails wines and spirits with a relevant professional qualification preferred.
- Impeccable personal presentation and a professional polished appearance.
- A dedicated team player with excellent communication and interpersonal skills.
- Calm composed and mature under pressure with a positive and proactive attitude.
- A genuine passion for hospitality with enthusiasm and flair for delivering exceptional guest experiences.
- Driven ambitious and committed to achieving excellence at the highest level of the industry.
Additional Information :
- 28 days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the Castle after 3 months probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Uniform and meals provided whilst on duty and free parking
Remote Work :
No
Employment Type :
Full-time
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more