Assistant Restaurant General Manager – Seabird

What youll do...

• Reporting to our Restaurant General Manager youll be their trusted second-in-command leading the restaurant floor supporting the day-to-day operation of Seabird and ensuring every service is delivered to the highest standard.
• Lead from the front during service spending the majority of your time on the floor coaching the team supporting guests and ensuring seamless execution from opening through to close.
• Take ownership of the restaurant whenever the General Manager is away ensuring the operation continues to perform to the highest operational financial and guest experience standards.
• Support the Restaurant General Manager in delivering departmental objectives across service people financial performance and operational excellence.
• Lead inspire and develop the front of house team through regular coaching training and performance conversations creating an engaged accountable and high-performing culture.
• Drive exceptional guest experiences by being present during service resolving issues proactively building relationships with regular guests and constantly looking for opportunities to elevate the guest journey.
• Support recruitment onboarding and succession planning helping develop future leaders within the business.
• Take ownership of labour deployment rota planning productivity and payroll administration ensuring the business is appropriately resourced whilst maintaining labour efficiency.
• Monitor operational standards compliance and health & safety procedures ensuring policies are consistently followed across every shift.
• Work collaboratively with the Executive Chef Bars Manager and wider hotel teams to deliver one seamless guest experience across the property.
• Support stock management ordering reporting and departmental administration while developing a strong commercial understanding of the business.
• Continuously identify smarter ways of working driving improvements in service efficiency and operational performance without compromising the integrity of the Seabird brand.

Qualifications :

What were looking for...

• Previous experience as an Assistant General Manager Restaurant Manager or similar management role within a busy premium hospitality environment.
• A hands-on operator who thrives in the heart of service. Youre happiest on the restaurant floor coaching your team supporting guests and leading by example.
• Proven experience leading motivating and developing large front of house teams creating a positive culture built around accountability engagement and continuous improvement.
• Strong operational knowledge with excellent organisational skills and the ability to manage multiple priorities whilst maintaining exceptional attention to detail.
• Commercial awareness with a good understanding of labour management payroll productivity and operational performance. Experience with departmental P&L management is advantageous but not essential.
• A natural coach who enjoys developing people giving regular feedback and helping individuals progress in their careers.
• Guest obsessed always looking for opportunities to raise standards improve the guest journey and create memorable experiences that keep people coming back.
• Confident making operational decisions solving problems quickly and remaining calm under pressure in a fast-paced environment.
• Excellent communication skills with the ability to build strong relationships across departments and influence teams positively.
• Passionate about hospitality and delivering experiences that reflect the integrity of the Seabird brand.
• Individuals. Youre looking for a place where you can be yourself; no clones in suits here.
• Youre all about having a positive impact on the people you interact with leaving both guests and your team with memorable experiences.
• Youre not precious. We leave our egos at the door and help get shit done.
• Youre up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together wed have a good time and share a few laughs.
• You want to be part of a team that works hard supports each other and has fun along the way.

Additional Information :

Whats in it for you...

• Competitive salary discretionary bonus dependant on company KPIs.
• 28 days holiday (inclusive of bank holidays) pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of Mental Health First Aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Goes without saying but well feed you during your shift.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!).
• Free night at The Hoxton every year and something a little extra when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
• Enhanced family leave for when youre expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.

Remote Work :

No

Employment Type :

Full-time