Assistant Manager – Strategy, Reporting & Analytics, Operational Risk

We are looking for an Assistant Manager to join the Strategy Reporting & Analytics Team within Operational Risk on an internal secondment or fixed-term contract as maternity cover. Part-time working is preferred although full-time working will also be considered. The team supports the effective management of operational risk through strong planning reporting data analysis and meaningful insight. Your work will help identify key themes support informed decision-making and contribute to the delivery of clear trusted management information across Operational Risk.

As part of the Strategy Reporting & Analytics Team within Operational Risk youll play an important role in supporting the delivery of clear accurate and timely reporting. The team brings together planning data management information and analysis to help Operational Risk understand performance identify emerging themes and support better decision-making. Youll work with colleagues across Operational Risk to coordinate reporting inputs manage deadlines and turn information into insight that supports effective oversight and decision-making.

Youll support regular reporting cycles planning activity and analytical tasks helping to organise inputs resolve data or reporting queries and present information in a clear and useful way. Youll engage with stakeholders across different levels building effective relationships while also having the confidence to ask questions challenge where needed and take ownership of tasks through to completion.

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 21 and 35 hours.

This is a 12-month secondment opportunity.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach bringing colleagues together across our UK wide estate whilst also supporting generous access to home working. We value our time in the office to solve problems to learn and to feel connected.

For this job youll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations youll be expected to spend at least two days a week or if part time youll spend 40% of your working time in the office. If your application is successful your hiring manager will provide further details on how this works.

If we receive a high volume of relevant applications we may close the advert earlier than the advertised date so please apply as soon as you can.

What youll be doing

You will support the Strategy Reporting & Analytics Team in delivering high-quality planning reporting and insight for Operational Risk. On a typical day you might coordinate inputs for key reporting deadlines work with data and management information to identify trends or issues help resolve data reporting or planning queries and produce clear outputs for stakeholders. Youll use your organisational skills attention to detail and confidence with information to help the team deliver meaningful insight that supports effective oversight and decision-making. You may also support wider team activity including people and financial reporting communications and the coordination of key meetings and events.

About you

As a minimum youll have:

• Strong data analysis and reporting experience including advanced Excel skills and experience using Power BI to analyse complex data identify trends and produce meaningful management information and insight

• Experience producing reporting management information and analytical outputs for stakeholders with the ability to interpret information identify key themes and communicate findings clearly and effectively

• Experience using automation and continuous improvement tools and techniques including Power Automate or similar technologies to streamline processes improve efficiency and enhance reporting and data quality

• Knowledge of operational risk management risk frameworks controls and governance with the ability to interpret risk-related information and identify emerging risks themes or areas requiring further investigation

• Strong written communication skills including experience producing reports papers presentations and communications for a range of audiences and coordinating stakeholder contributions to agreed deadlines

• Strong planning and organisational skills with the ability to manage competing priorities coordinate multiple activities and deliver accurate high-quality outputs within tight timescales

• Experience building effective relationships with stakeholders at different levels with the confidence to ask questions challenge constructively and resolve issues to achieve the right outcome

• A proactive approach to problem solving with strong attention to detail and the ability to investigate issues recommend practical solutions and take ownership of delivery through to completion

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display in every role:

• Feel what customers feel - We step into our customers shoes using their feedback and insights to empathise with them and to understand their needs so that every decision we make starts and finishes with our customers in mind

• Say it straight - We are brave in speaking out and saying what we think were honest and direct with good intent openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

• Push for better - We dont settle for mediocrity we challenge the status quo taking responsibility for continuous improvement and personal development

• Get it done - We prioritise what will have the greatest impact we are decisive and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you and where you may have already demonstrated these.

The extras youll get

There are all sorts of employee benefits available at Nationwide including:

• 25 days holiday pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking but fairer more rewarding and for the good of society

We forge our own path at Nationwide.

As a mutual were owned by our members - those customers who bank save or have a mortgage with us. We challenge the financial sector status quo. We dont see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If youre inspired by fairer finances passionate about making a meaningful impact and truly care about our customers youre one of us.

At Nationwide you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team we celebrate what we achieve. As a standard-setter we work for the good of customers communities and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you please click the Apply Now button. Youll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone so we will be in contact shortly after the closing date to let you know the outcome of your application.

Keeping your data and personal information confidential is important to us. To find out more about how we use and process your data please readour.

If you want to find out more about using AI in our recruitment process please read morehere.

Disability Confident

Werenot just guided bydataweredriven by the real experiences of our Disability Confident Level 3 Leader the highest level.

Thatswhywereconstantly evolving our policies and practices to make sure everyone feels genuinely supported valued and empowered to champion inclusion. Whatever your needswerehere to support you. If you need anyadditionalsupport throughout your application journey email our team atRecruitment Support.

Apply safely with Nationwide

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The hiring manager for this role is Karen Wood and the main recruitment contact is Ola Crown.

Please note that should you be successful in securing this role the job title on our internal systems will be Reviewer.