Assistant Manager

• Suffolk County Council
• Address: West Suffolk House Bury St Edmunds Suffolk IP33 3YU - Hybrid
• Salary: 40777 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent

At Home First were passionate about helping people regain maintain and maximise their independence. Every day our teams support people to recover following illness injury crisis or a stay in hospital enabling them to live safely and confidently in their own homes.

Were looking for an Assistant Manager to join our Home First Management Team. This is an exciting opportunity to play a key role in supporting an outstanding rated CQC provision of reablement integration with health colleagues and quality improvement across Home First.

Reimagine the possibilities

Your role and responsibilities

This West Suffolk based role offers an exciting opportunity to combine operational leadership service development and transformation. Working closely with the Registered Manager and wider operational and assessment teams you will play a key role in shaping and developing Home First services ensuring high-quality support and positive outcomes for those who use our services.

You will:

• Provide leadership support and line management to Home First Team Leaders.
• Support the delivery of services in line with reablement and assessment principles.
• Act as Deputy to the Registered Manager when required supporting compliance with CQC regulations and standards.
• Lead quality assurance activities audits and continuous service improvement initiatives.
• Coach and mentor managers and frontline staff promoting best practice and high standards of care.
• Support workforce development including recruitment training succession planning and performance management.
• Work collaboratively with health social care and provider partners to strengthen integrated working and improve outcomes.
• Support the implementation of Home First transformation programmes and service developments.
• Champion digital solutions and innovative ways of working that enhance service delivery and user experiences.
• Help ensure the effective management of service capacity resources and operational performance.

You will need

• Experience within health social care or a related setting with a commitment to person-centred practice and promoting independence.
• Experience leading or managing teams supporting performance wellbeing and development.
• The ability to lead through change while maintaining high standards of quality and service delivery.
• An understanding of reablement CQC requirements and continuous improvement principles.
• Strong decision-making problem-solving and organisational skills.
• Excellent communication and relationship-building skills with the ability to work effectively across organisations and professional disciplines.
• A proactive innovative approach and a passion for achieving positive outcomes for the people we support.
• Ideally a Level 4 qualification in Health and Social Care Leadership and Management or a related subject although relevant experience and transferable skills are equally valued.

You can view a full list of requirements in theJob and Person Profile (JPP) which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

Home First provides short-term assessment and reablement services across Suffolk supporting people to regain independence and remain living safely at home. This role sits within the West Home First Management Team and works closely with locality operational teams while supporting countywide transformation and integration initiatives.

You will be supported by the Registered Manager for West Suffolk Home First and will work alongside Team Leaders Assessment Staff Occupational Therapists health professionals and wider Adult Social Care colleagues. The role offers a unique opportunity to influence both operational delivery and future service development across Home First.

The service embraces flexible and hybrid working although regular travel across Suffolk will be required to support teams.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Rachel Sadler for a casual conversation. You can reach them by calling or emailing

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click Apply Now to start your online application.

Step 3 -Upload a CV (Curriculum Vitae) (without name and personal details).

Please note: Without a CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see our How to Apply page.

Planning to use Artificial Intelligence (AI) Please ensure your application still reflects your own skills experience and ideas. If used inappropriately your application may not be processed. Please read our guidance for using AI to understand whats acceptable.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team at or. You can find examples of possible adjustments on our Reasonable Adjustment pages.

Closing date:11.30pm 31 August 2026.

This is part of the HFS (Home First Service) wider job family.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid