Assistant Event Operations Manager

Join us as an Events Operation Assistant Managerat TheDorchester recognised as one of The Sunday Times Top 10 BestPlaces to Work for in 2024-2026 and Hotel of the year London at the 2024AA Hospitality Awards. We continually strive to build and nurture a culturewhere inclusiveness is part of our DNA reflected in our values of passionpersonality respect working together and creativity. We believe that avariety of perspectives enriches our culture and drives our success.

We care about your career and are known for having theabsolute best people in the industry. When you join us as Events OperationAssistant Manager you start a unique opportunity to become celebrated asthe very best in your field. Youll learn not only from your fellow Legendsbut also through our award-winning learning academy so that you can achievethe highest standards of craft service and leadership and become a legend inyour own story.

What youll do

As an Events Operation Assistant Manager youll lovewhat you do and take pride in taking care of our guests:

• You will ensure the smooth operation and service of all group social banquet and planned food and beverage events to ensure our guests receive nothing but the best experience. This will include managing leading and motivating the Banquet team continually improving service & operational systems and ensuring the event spaces and environment are consistent with a 5-star establishment in order to meet & exceed guest expectations and maximize business growth.
• Youll also show flexibility and creativity in dealing with challenges that may arise during the day to ensure that we meet our guests special requests

The items shared are theessence of a day in the life of our Events Operation Assistant Managerbut we will make sure you are provided with specifics on how we care for ourhotel.

What youll bring

• Previous experience as an assistant manager in /five-star spa operation preferably within a hotel
• Our values of Passion Personality Respect Working Together and Creativity guide us each day and every day. As anEvents Operations Assistant Manager youll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You will have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You will comfortably communicate in this language.

What youll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discountswith ourhotels and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan rental deposit scheme private financial advice and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a 1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and arecommitted to creating an inclusive environment for all employees andapplicants. If you need us to do anything to support you during the recruitmentprocess (such as adjustmentsto how you apply alternative formats ofinformation or adjustments to the assessment process itself) please do callPeople & Culture team on or emailso thatwe can discuss how we can support you through this process.