Assistant Conference and Banqueting Manager

Assistant Conference & Banqueting Manager

Contract: Permanent Full Time
Hours: 40 hours per week
Shift pattern: As per business requirements
Salary: 27540 annual salary approximately 8100 non-contractual TRONC

Aim of the role

To assist the Conference & Banqueting Manager take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction throughout following planned requests as described by the events road sheet anticipating extra guest requests and responding positively to special requests.

Key responsibilities

• Follow and complete instructions from the Conference & Banqueting Manager and senior team.
• Ensure food and beverage is served to hotel standards and within the required timings according to the function/event road sheet.
• Manage time and productivity effectively.
• Prepare appropriate mise-en-place including silverware glasses and chinaware.
• Set up conference rooms according to management instructions and event road sheets including special requests for weddings corporate functions and events.
• Attend briefings and departmental meetings.
• Work flexibly as part of the team and follow hotel health safety privacy and data-protection procedures.
• Manage a small team of permanent and casual team members and ensure appropriate staffing for diarised events.
• Demonstrate leadership maturity and professionalism.
• Work closely with the wedding and events team to ensure seamless communication.
• Ensure conference suites are presentable and in optimal condition reporting issues to the relevant department.

Requirements

• Previous Conference & Banqueting experience in a five-star background is desirable.
• Experience of high-volume events is essential.
• Experience supporting events including weddings and meetings.
• Ability to thrive in a fast-paced changing environment.
• Personable charismatic can-do approach.
• Strong guest and team rapport.
• Good attention to detail organisation and confident team communication.

Benefits

• Staff accommodation available if required.
• Free staff meals.
• Friends & Family rates at Iconic Luxury Hotels.
• 25% discount on Food & Beverage.
• Discount on spa treatments and products.