Asset Management, Client Skills and Technology Training Analyst AnalystAssociate
Department:
Job Summary
As the Asset Management Client Skills and Technology Training Analyst you will be responsible for coordinating developing and designing a suite of training programs. You will contribute to the prioritization and execution of strategic business initiatives and play a key role in upskilling professionals to best serve our clients and maximize the value of our technology solutions. The team covers nearly all areas of Asset Management with a focus on Client Advisors Investment Specialists and Client Service teams.
Job Responsibilities:
- Manage project plans and timelines coordinate logistics and measure the success of training initiatives to drive the implementation of our Asset Management Training Strategy.
- Design training programs on proprietary technology platforms ensuring employees are confident and proficient in using these tools.
- Participate in collaborative initiatives with regional and global team members and managers seeking ways to continually simplify improve and add value to existing business practices.
- Communicate effectively with partners regionally and globally to understand initiatives and drive next steps always aiming to build scalable consistent processes.
- Collaborate with business stakeholders and subject matter experts to design engaging training content assessments and workshops ensuring content builds on foundational programs and bridges to advanced learning.
- Coordinate agendas presentations and follow-ups for internal forums (e.g. management meetings).
Required Qualifications Capabilities and Skills:
- Passion for innovation productivity process improvement and helping others grow.
- Strong project management skills with attention to detail and the ability to execute multiple projects simultaneously.
- Ability to synthesize information and formulate clear compelling presentations for Senior Management.
- Strong work ethic; self-starter with a creative can-do attitude.
- Excellent interpersonal and communication skills coupled with strong quantitative and analytical problem-solving abilities.
- High-level proficiency in MS Office products (PowerPoint Excel Word); experience with video and virtual meeting technology.
- Interest in delivering technology training or onboarding for proprietary platforms ideally in a financial services or technology-driven environment.
- Ability to translate complex technical concepts into clear accessible training materials for diverse audiences.
- Comfort with hands-on demonstrations troubleshooting and supporting users in real time.
- Not required but preferred: experience with Tableau and Large Language Models (LLMs).
Preferred Qualifications Capabilities and Skills:
- Bachelors degree in a related field.
- Regional Travel up to 10%
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more