Assessment Coordinator (Redeployment 24282)

• Suffolk County Council
• Address: Endeavour House Ipswich IP1 2BX West Suffolk House Bury St Edmunds IP33 3SP Riverside Lowestoft NR33 0EQ Beacon House Ipswich IP1 5PB or Riduna Park Woodbridge IP12 1RT - Hybrid
• Salary:28598 per annum (pro rata if part time)
• Hours:37 hours per week flexible working options available
• Contract:Permanent

This post is open to current Suffolk County Council staff on redeployment only.

At Suffolk County Council every role is a chance to create positive change. As an Assessment Co-ordinator in Family Help youll play a key role in supporting services that help children young people and families to thrive. Join us and turn your attention to detail and organisational skills into meaningful impact.

Reimagine the possibilities.

Your role and responsibilities

This is a fast-paced and rewarding role where youll support the coordination of referrals information and processes across Family Help. Youll be comfortable managing competing priorities responding to changing demands and maintaining accuracy when working with sensitive information that helps children and families receive support when they need it most.

Youll be central to how the service operates bringing together information supporting decision-making and ensuring work progresses safely and efficiently.

You will:

• Thrive in a fast-paced environment balancing multiple priorities and responding flexibly to changing service demands.
• Maintain accuracy professionalism and attention to detail when working under pressure and handling sensitive information.
• Gather and collate background information to support informed decision-making.
• Organise and support meetings and formal processes including preparing information and taking accurate records.
• Provide support for legal and court processes including maintaining records and liaising with partners.
• Ensure information is shared appropriately and promptly with colleagues and partners.
• Provide administrative and systems support helping teams to work effectively and resolve issues.
• Deliver a high standard of customer care and communication with families and professionals.
• Contribute to performance monitoring data returns and service improvement.
• Manage competing priorities and changing demands ensuring work remains accurate timely and well organised.
• Support the smooth running of services in a fast-paced environment demonstrating sound judgement resilience and professionalism.

Youll work within safeguarding and statutory frameworks ensuring information is handled accurately sensitively and in line with policy and guidance.

You will need

Were looking for someone who is organised proactive and motivated by making a difference for children and families. Youll enjoy working in a fast-paced environment be confident managing competing priorities and take pride in delivering high-quality work even when demands are changing.

Our ideal candidate will bring:

• A Level 4 qualification (or equivalent experience) in a relevant area.
• Strong organisational skills and the ability to manage a varied workload while meeting competing deadlines.
• Experience of working in a busy fast-paced environment where priorities can change quickly.
• Resilience and the ability to remain calm focused and solution-oriented during challenging or high-demand periods.
• Strong attention to detail and the ability to maintain accurate records data and systems under pressure.
• Confidence working with sensitive complex and sometimes emotionally challenging information while maintaining professionalism and confidentiality.
• The ability to prioritise effectively use sound judgement and make informed decisions within established processes.
• Strong communication skills and the ability to build positive working relationships with colleagues families and partner agencies.
• Good problem-solving skills and a proactive approach to identifying issues and finding solutions.
• A commitment to delivering excellent customer service and ensuring children and families receive timely support.

We would also welcome:

• Experience of working within childrens services Family Help safeguarding or other multi-agency environments.
• Experience of supporting statutory processes or working within highly regulated services.
• Strong IT skills including Microsoft Office applications case management systems and data handling.

You can view a full list of requirements in theJob and Person Profile (JPP) which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

At Suffolk County Council we aspire for every child to live their best life.

Our Family Help teams are multi-disciplinary bringing together social workers and practitioners to provide early help safeguarding and support to children and families.

We focus on:

• Early intervention and prevention
• Strengths-based relationship-led practice
• Multi-agency working to deliver joined-up support
• Creating sustainable change for families.

Youll be joining a supportive and collaborative team that values learning development and continuous improvement.

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Charnine DeAthfor a casual conversation. You can reach them by calling or emailing

How to apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

1. Tell us about a time when you had to manage multiple competing priorities in a busy or fast-paced environment. How did you organise your workload maintain accuracy and ensure deadlines were met

2. Describe a time when you were responsible for managing complex or sensitive information. What steps did you take to ensure records were accurate up to date and suitable for others to use when making decisions

3. What is your understanding of the role of an Assessment Coordinator within Family Help

Please note:Without a supporting statement your interest will not be supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please seeourHow to Apply page.

We value authentic applications thatshowcaseyour genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also readourUsing AI in Your Application and Interview guidanceto understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or haveadditionalsupport needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.You can find examples ofpossible adjustmentsonourReasonable Adjustment pages. Ifyoureinvited to the next stageyoullhave another chance to request adjustments.

Closing date:11.30pm 27 July 2026

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.