Architect & Delivery Lead (68018)

Function

Were Hitachi Digital Services a global digital solutions and transformation business with a bold vision of our worlds potential. Were people-centric and here to power good. Every day we future-proof urban spaces conserve natural resources protect rainforests and save lives. This is a world where innovation technology and deep expertise come together to take our company and customers from whats now to whats next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We dont expect you to fit every requirement your life experience character perspective and passion for achieving great things in the world are equally as important to us.

Mandatory Skills:

Broad and deep technical knowledge across infrastructure cloud networking security IAM SRE and operations

Role Description Skills:

KEY RESPONSIBILITIES
Define and own the end-to-end technical architecture and target operating model across all six service towers
Lead the three-phase transformation programme (Stabilise Optimise Transform) managing timelines milestones risks and dependencies
Make architectural decisions across IAM Cloud SRE Network Data and Security ensuring coherence reusability and alignment with business objectives
Establish and chair the Architecture & Engineering Governance board providing technical assurance across all workstreams
Own the programme roadmap resource plan and financial model tracking cost savings team reduction trajectory and ROI
Drive stakeholder management across client leadership retained organisation and offshore delivery teams in London Singapore and Australia
Define the automation strategy and prioritise cross-tower automation initiatives for maximum cost and quality impact
Establish SLA/KPI frameworks performance dashboards and outcome-based metrics for all towers
Lead the offshore migration strategy: define which roles move offshore governance model and knowledge transfer approach
Manage programme risks issues and escalations proactively identifying blockers and driving resolution
Chair weekly steering committees produce executive reporting packs and present transformation progress to C-level stakeholders
Drive vendor and tool selection ensuring standardisation across the programme and eliminating redundant tooling
Build and lead high-performing distributed teams fostering a culture of engineering excellence accountability and continuous improvement
Define the continuous improvement factory model ensuring the transformation sustains beyond the initial programme
TECHNICAL SKILLS & EXPERTISE
Broad and deep technical knowledge across infrastructure cloud networking security IAM SRE and data engineering
Expert-level understanding of IaC CI/CD DevSecOps GitOps and platform engineering principles
Architecture frameworks: TOGAF cloud-native architecture patterns microservices event-driven design
Cloud platform expertise across AWS Azure and/or GCP at enterprise scale
SRE principles: SLI/SLO/error budgets observability chaos engineering and resilience patterns
IAM and security architecture: Zero Trust RBAC/ABAC PAM compliance frameworks (SOX GDPR ISO 27001)
Programme management methodologies: Agile at scale (SAFe LeSS) waterfall hybrid delivery models
Financial modelling: FinOps TCO analysis business case development and outcome-based commercial models
Tooling breadth: ITSM (ServiceNow) monitoring (Grafana/ELK/Datadog/Dynatrace) automation (Ansible/Terraform) and collaboration platforms
SOFT SKILLS & COMPETENCIES
Exceptional leadership presence inspires confidence at C-level while earning respect from engineering teams
Outstanding stakeholder management across client retained org and delivery partner ecosystems
Strategic thinker who translates business objectives into technical roadmaps and actionable delivery plans
Excellent communication: can articulate complex technical concepts to non-technical executives and vice versa
Strong commercial acumen understands P&L impact margin management and outcome-based pricing
Decisive under ambiguity makes sound judgements with incomplete information and course-corrects when needed
Cultural leadership: builds inclusive high-performing teams across geographies and organisational boundaries
Conflict resolution and negotiation skills across complex multi-party environments
QUALIFICATIONS & EXPERIENCE
12 years in technology leadership spanning infrastructure cloud and software engineering
5 years leading large-scale IT transformation or managed services programmes (50 FTE scope)
Proven track record of delivering measurable cost savings (30%) team optimisation and reliability improvements
Demonstrated ability to operate as both a hands-on architect and a programme delivery leader
Architecture certifications: TOGAF AWS/Azure Solutions Architect Professional or equivalent
Programme management credentials: PMP PRINCE2 SAFe Programme Consultant or equivalent
Bachelors degree in Computer Science Engineering or related field; Masters degree preferred
DESIRABLE / NICE TO HAVE
Experience in managed services transitions and operating model transformations for global financial services clients
Published thought leadership in SRE platform engineering or IT transformation
Experience with AI/ML-driven operations (AIOps) and emerging automation technologies
ITIL 4 Managing Professional or Strategic Leader certification

Were a global team of innovators. Together we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today this is the place for you.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.