Apprentice Worker Housing Management
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Job Summary
Become an Apprentice Worker in Bristol anduse your lived experienceto inspirewhile gaining a qualification and working on your professional development.
At St Mungos we believe in creating opportunities for people with lived experience of homelessness substance use mental health challenges involvement with the criminal justice system and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact.
We have a Housing Management Apprenticeship opportunity available for an 18 month fixed term contract in Bristol.
What youll be doing
Working as a Housing Management Apprentice Worker you will complete practical work experience and academic learning to build the knowledge skills and experience to develop a career in the housing and homelessness sector.
As an Apprentice Worker you will:
- Work as part of a team to support with general housing management and operations of accommodation services.
- Work alongside colleagues students and volunteers working together directly with residents to support and empower people to recover from homelessness and rebuild their lives.
- Develop the skills to support housing and tenancy management functions and assist with lettings and property maintenance processes.
- Supporting with void management repairs reporting rent and arrears processes.
- Gain practical experience and the skills required for future employment in housing management.
- Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
- Have opportunities to shadow experienced staff and receive on-the-job training.
- Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level Housing and Property Management Qualification
- Complete on and off the job learning shadowing and development opportunities.
- Receive support and supervision from an Apprenticeship Advisor as well as a direct line manager every step of the way.
Where youll work
Our level 2 pathway provides semi-independent accommodation and housing related support to people who may have complex needs including multiple challenges such as physical and mental health issues substance use and a history of trauma. We are dedicated to providing a safe high quality and inclusive service to people while they are living in supported accommodation and a positive move-on into independent housing.
Our residents are male and female living in shared and self-contained properties.
What were looking for
Our Apprentice scheme is specifically designed for people with lived experience and we can only offer places to the people the programme is designed for.
You may have personally experienced homelessness (spent time sleeping rough or lived in a hostel refuge or supported accommodation) you may have experienced domestic abuse mental health struggles substance misuse problems or had contact with the criminal justice system and have used recovery services as a result.
Were looking for people with motivation to build a career in housing and homelessness who can bring:
- Learning and reflections gained through lived experience and recovery.
- Ability to demonstrate how personal lived experience has shaped your approach to support and wellbeing.
- Good communication and listening skills empathy and a genuine desire to make a difference.
- Some experience through volunteering or working in a similar setting.
- Basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you wed love you to apply. If youre still unsure why not get in touch with the team who can have a chat and answer your questions.
Click here for our contact details and more information about the scheme.
How to apply
To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.
When youre ready to apply click the Apply Now Button to start your online application form.
Closing date: 10am on 15 July 2026
Interview and assessments: 29-30 July 2026
St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities.
- A diverse and inclusive workplace.
- Great pay and other benefits.
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equity Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
About Company
St Mungo's is a leading UK homelessness charity supporting over 3,150 people every night. Help us end homelessness and rebuild lives.
