Apprentice Business Administration Family Help Teams
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Job Summary
Job Title:Business Administration Apprentice - Childrens Services
Salary:National Minimum Wage for Age Group
Contract Type:Apprenticeship -21 months
Working Hours:37 hours per week Monday to Friday
Training Provider: South Essex College
About the Department
The Family Help Teams are newly set up teams using the Families First model. These teams work with families from early help level through to high end statutory involvement including child protection and Children Looked After.
About the Role
This apprenticeship would suit someone looking for a career in Business Administration and an interest in Social Care. Entry requirements are at least 4 GCSEs with English and Maths being at Grade 4 - 9 (or A*- D) or Functional Skills Level 2 in Maths and English.
The successful applicant would study a Business Administration Apprenticeship at Level 3 provided by South Essex College. You will be provided with a wide variety of work experience opportunities and support to meet the standards for this level.
The Business Administration Apprentice plays a key role within this service by providing essential administrative and organisational support to the team. This helps ensure that processes run smoothly records are accurate and professionals have the information they need to deliver effective support. As part of the wider organisation the role contributes to maintaining high standards of service delivery and supports the overall aim of improving the lives of children and young people in care.
As aBusiness Administration Apprentice you willbe responsible for:
- Providing day-to-day administrative support to the Family Help Teams for East and West ensuring tasks are completed accurately and in a timely manner.
- Maintaining and updating electronic records and case management systems ensuring information is accurate secure and compliant with data protection requirements.
- Supporting the organisation of a panel including sending invitations preparing agendas and taking minutes where required.
- Handling incoming and outgoing communications including emails telephone enquiries and post.
- Working collaboratively with colleagues and partner agencies to ensure effective coordination of services.
- Managing and organising filing systems (both electronic and paper-based) in line with organisational policies.
- Providing general office support including scanning photocopying and data entry.
- Maintaining confidentiality at all times particularly when handling sensitive information relating to children and families.
- Actively engaging in learning and development opportunities as part of the apprenticeship.
WhatWereLooking For
Werelooking for someone who:
- Is a motivated and enthusiastic individual with a willingness to learn and develop new skills.
- Has good organisational skills with the ability to manage tasks and meet deadlines.
- Has attention to detail and a commitment to producing accurate work.
- Has basic IT skills including confidence using Microsoft Office (Word Excel Outlook).
- Has an ability to work both as part of a team and independently when required.
DBS Check: Not Required for this post
Benefits of Working with Us
In return you will receive regular support and ongoing training opportunities.
Apprenticeship study will be undertaken within normal working hours. Time will be allocated to attend training and complete assignments workbooks online training etc. as required by the qualification.
At Thurrock Council we value our employees and offer a comprehensive benefits package including:
- Generous annual leave entitlement
- Local Government Pension Scheme
- Flexible and hybrid working opportunities (where applicable)
- Ongoing training and professional development
- Employeeassistanceprogramme and wellbeing support
- Staff discounts and local offers
- A supportive and inclusive working environment
Important Dates
Closing Date (Redeployment Only):2nd July 2026
Closing Date (Internal & External): 5th July 2026
Interview Date: To Be Confirmed
Additional Information
If you have any questions about the role or interview process please contact:
Jenny Read - Childrens Business Operations Coordinator
To view the Job Profile and Person Specification please follow the link below:
About Company
Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves lin ... View more
