Responsibilities

• Deliver training and application support across Elektas radiotherapy solutions both remotely and on-site.

• Support customers through implementation go-live and optimisation activities to maximise clinical and operational outcomes.

• Evaluate training effectiveness and support continuous learning and adoption.

• Provide timely professional support while meeting customer expectations and service commitments.

• Build strong customer relationships and use feedback to enhance customer satisfaction.

• Collaborate with cross-functional teams including Sales Marketing R&D and Product Management to support customer and business needs.

• Act as a trusted advisor sharing best practices gathering customer insights and contributing to product improvements.

• Support customer engagement activities including conferences exhibitions and educational events and help develop training materials and resources.

What Youll Bring:

• Degree in Therapeutic Radiography Healthcare Science (Radiotherapy Physics) Biomedical Engineering or a related field with experience in a radiotherapy environment.

• Strong understanding of radiotherapy workflows including 3D and IMRT/VMAT treatment planning.

• Experience delivering clinical or software training ideally within healthcare or medical technology.

• Knowledge of treatment planning systems; Monaco experience is advantageous.

• Excellent communication and presentation skills with the ability to explain complex concepts clearly.

• Fluent English; additional European language skills are beneficial.

• Strong organisational and digital skills including proficiency with Microsoft Office.

• A collaborative customer-focused approach with a commitment to continuous improvement.

• Willingness to travel domestically and internationally (up to 70%).

What Youll Get:

In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer addition to this Elekta offers a range of benefits.

• Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)

• Up to 25 paid vacation days (plus bank holidays)

• Holiday Purchase Scheme

• Private Medical Insurance

• Attractive Employer Pension Contribution Package

• Cycle to work scheme

• Life Assurance

• Onsite subsidized restaurant offering budget-friendly dining

• Love electric (Electric vehicle salary sacrifice scheme)
  

Hiring process:

We are looking forward to hearing from you! Apply by submitting your application and résumé in English via the Apply button.

For questions please contact the Talent Acquisition Partner responsible We do not accept applications through e-mail.

We are an equal opportunity employer

We are an equal opportunity employer. We evaluate qualified applicants without regard to age race colour religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.