Application Design & Configuration Expert

Organisation: Leicestershire County Council

Work Location: County Hall Leicester Road Glenfield Leicestershire LE3 8RA

Salary: per annum (pro-rata for part-time) (Pay award pending) (Career Graded 8-10)

Working Hours:Full-Time 37 Hours Per Week

Contract Type: Fixed Term Contract - Up to 12 Months

Closing Date: 6th September 2026

Interview Date(s): September - October 2026

About the Role:

Join us and help shape the digital services that support better outcomes for children young people and families.

We are seeking a talented and motivated Application Design and Configuration Expertto join our team supporting and developing key Childrens Services applications on a fixed-term contract for twelve months.

The successful candidate will work across a portfolio of specialist social care and education systems including:

• Mosaic
• Synergy
• Core
• Related reporting integration and digital solutions supporting Childrens Services

This role would suit either:

• An experienced systems professional with hands-on knowledge of Mosaic Synergy Core or similar childrens social care systems; or
• A candidate with a strong operational background in Childrens Social Care who has developed an interest in systems data process improvement and digital transformation.

Key Responsibilities

• Configure develop maintain and enhance Childrens Services applications.
• Support business process reviews and identify opportunities to improve service delivery through technology.
• Develop forms workflows reports dashboards and system integrations.
• Work closely with social workers operational managers and business support teams to understand requirements and deliver effective solutions.
• Investigate system issues and coordinate resolutions with suppliers and internal ICT teams.
• Support upgrades testing and implementation of new functionality.
• Maintain system documentation procedures and user guidance.
• Deliver internal training and provide expert advice on best practice use of systems.
• Ensure data quality security and compliance with relevant legislation and organisational policies.

About You

We are looking for someone who combines strong analytical skills with a passion for improving outcomes for children and families.

You will demonstrate

• Systems Experience or Childrens social care experience. Experience administering supporting configuring or developing within Mosaic Synergy Core or other social care management systems.
• Knowledge of reporting tools data management workflow design or systems integration.
• Experience gathering and interpreting business requirements.
• Significant experience working within Childrens Services Childrens Social Care Early Help Safeguarding or related services.
• Strong understanding of social care processes statutory requirements and operational challenges.
• A keen interest in digital systems and service improvement. Excellent problem-solving and troubleshooting skills. Strong communication and stakeholder management abilities.
• Experience working collaboratively across technical and operational teams. Ability to manage multiple priorities and deliver high-quality outcomes. An understanding of data protection confidentiality and information governance requirements.

Interested in Flexible Working

We are open to discussions about flexible working which may include part time working job sharing term-time working flexible start and finish times and hybrid working depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below.

For more information or an informal discussionplease contact:

Dan Daley - Team Leader - Applications Management

Email:

How to Apply

At Leicestershire County Council were looking for top talent from all walks of life. Whoever you are wherever youre from and whatever your background - we care about what you bring to our organisation not just whats on your CV. Thats why weve designed a recruitment process thats fair accessible and focused on potential. And with benefits that support people at every age and stage of life we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire wed love to hear from you. Click the apply button to submit your application ensuring that you upload a supporting statement that explains how you meet the criteria listed in the About You section above. Without this information we wont be able to assess your suitability for the role and your application will be rejected. For tips on how to write your statement see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.