AI Solutions Architect

The AI Solutions Architect is a senior customer-facing role at the front of our delivery motion. You are the person who sits with a customer leads an agentic workshop on their core manufacturing processes designs what an agent can and should do and architects the solution.

This is not a slideware role nor is it a hand-off role. You own the solution end-to-endfrom the first workshop through to a live adopted production deploymentdesigning it prototyping it building it collaboratively with our offshore FDE team and standing next to it at go-live.

This role is based in the UK ideally within commuting distance to London for collaboration and traveling to customer sites. Candidates must not require sponsorship.

Key Responsibilities:

• Run Agentic Process Workshops: Lead structured workshops with customer process owners across core manufacturing value chains (Procure-to-Pay Order-to-Cash Source-to-Contract and Plan-to-Manufacture). Separate standard habits from true human-in-the-loop requirements and identify decision points an agent can own.

• Adapt Requirements into Agentic Flows: Turn messy spreadsheets email threads and tribal knowledge into structured agentic flows. Determine what the standard Persona Agent covers versus what needs custom engineering and produce defensible work estimates up front.

• Architect Integrated Solutions: Own the technical design of the deployment including integration across ERP systems (QAD and non-QAD) PLM EDI email and sourcing tools (e.g. Ariba Coupa). Perform light prototyping on-site to de-risk complex elements quickly.

• Build End-to-End with the FDE Team: Stay embedded with the offshore FDE engineering team through the entire build phase. Pair on hard technical problems resolve ambiguity adjust designs live and maintain strong customer relationships through go-live.

• Drive Go-Live & Continuous Feedback: Run UAT against pre-defined evaluation metrics measure the attributed value delta post-launch and capture reusable components/accelerators to speed up future customer builds.

Qualifications :

Must-Have Qualifications:

• Strong working understanding of modern AI agents including LLMs tool/function calling RAG autonomy and human-in-the-loop design patterns.

• Proven experience leading customer-facing workshops or discovery sessions with enterprise stakeholders (e.g. Heads of Procurement or Supply Chain).

• Demonstrated ability to architect integrated enterprise solutions (ERPs enterprise data flows and contextualizing AI with customer data).

• Hands-on technical depth to prototype and pair credibly with software engineers (ability to read shape and unblock code).

• Working fluency in at least two major enterprise value chains: Procure-to-Pay (P2P) Order-to-Cash (O2C) Source-to-Contract (S2C) or Plan-to-Manufacture (P2M).

Strongly Preferred & Nice-to-Have:

• Background in software architecture forward-deployed engineering or implementation leadership (e.g. experience at firms like Palantir Microsoft Frontier OpenAI Anthropic or enterprise AI/ERP software vendors).

• Hands-on experience building/deploying agentic systems (prompt engineering orchestration evals).

• Familiarity with AWS cloud deployment APIs and enterprise data integration patterns.

Additional Information :

Compensation Package:

• Base Salary Range: GBP annually bonus eligible.

• Placement within our pay range will vary based on knowledge skills experience and market location variations as well as internal peer equity.

• U.S. benefits package includes medical dental and vision coverage a 401(k) plan with company match short-term and long-term disability coverage life insurance paid-time off parental leave and well-being programs.

About QAD and QAD Redzone:

QAD Inc. is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.  

QAD Redzone helps to enable QADs vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. 

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About QAD:

QAD  Redzone is redefining manufacturing and supply chains through its intelligent adaptive platform that connects people processes and data into a single System of Action. With three core pillars Redzone (frontline empowerment) Adaptive Applications (the intelligent backbone) and Champion AI (Agentic AI for manufacturing) QAD Redzone helps manufacturers operate with Champion Pace achieving measurable productivity resilience and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background. QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. 

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Remote Work :

Yes

Employment Type :

Full-time