AI Software Engineering Intern

Fall 2026 Internship:This position is located at our HQ in Durham NC. Expected program dates are September 14 December 4 hours will be 20-30 per week. Final hours andschedulewill bedeterminedbetween the intern and their manager.

Note:Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Thereforein order tobe considered for this positionyou must have the ability to work without a need for current or future visa sponsorship.

Introduction:

The AI Software Engineering Intern role will collaborate with our product development teams applying AI to streamline how the organization designs builds and reviews solutions. The internship will focus on leading and supporting key initiatives while providing flexible support across our Software Portfolio AI efforts. The intern will join the team while several projects are underway including helping define a new AI-driven POD model for end-to-end feature development building a BRD Creation skill for the AI Dev Portal and enhancing the existing BRD Reviewer skill based on several months of team feedback. The intern will collaborate within the agile development team and cross-functional stakeholders in a fast-paced customer-first environment. The ideal candidate is comfortable balancing technical work with process design and cross-team facilitation.

Must Have:

• Must be local to Raleigh/Durham NC Area. This is a hybrid role at least 2-3 days a week in person.
• Knowledge of developing AI systems.
• Agentic System Knowledge (Prompt Engineering LLM RAG Vector Databases)

Responsibilities:

Project 1: AI-Driven Development PODs (New Process Design)

• Participate in the design and definition of a new POD operating model in which each solution/feature is developed end-to-end within a dedicated environment combining architect business analyst (BA) and product manager/product owner roles with QA support.
• Help identify and document the key human gateways within an otherwise AI-driven development process the points where human review decisions or approvals are required.
• Assist in piloting the POD concept on a sample feature or solution to validate the model before broader rollout.
• Help create supporting process documentation templates and guidelines for how PODs are formed and operated.
• Work with architects BAs product managers/owners and QA to gather input and refine the process based on real usage.

Project 2: BRD Creation Skill (AI Dev Portal)

• Gather input from multiple internal teams on existing business requirements document (BRD) practices templates and tools currently in use across the organization.
• Analyze and consolidate scattered team-specific documentation practices into a standardized approach that works across teams.
• Design build and test a new BRD Creation skill for the AI Dev Portal as the companion to the existing BRD Review skill.
• Run and iterate on pilot tests of the skill using real or representative use cases.
• Present findings and drive buy-in from internal stakeholders to support adoption of the new skill.

Project 3: BRD Reviewer Skill Follow-Up & Enhancement

• Gather validation and feedback from teams that have been using the BRD Reviewer skill over the past several months.
• Analyze usage feedback to identify gaps pain points and improvement opportunities.
• Implement enhancements to improve the skills accuracy and performance.
• Validate improvements with stakeholders and document the updates made.

General:

• Participate in the design development implementation testing and maintenance of systems supporting a variety of applications and business-critical functionality.
• Work directly within the agile development team and stakeholders to help with existing requirements adhere to timelines and meet deliverables.
• Learn about TGCS product offerings and how clients use them.
• Learn about how TGCS products go from an idea to a fully-fledged product.

Required Skills:

• Currently pursuing Computer Science/Engineering major in Undergraduate Studies

• Excellent analytical skills

• Ability to work in a fast paced team-based environment

• Strong communication and interpersonal skills including the ability to gather and synthesize input from multiple stakeholders and teams

• Programming and analytical skills problem determination and debugging attention to detail teamwork and excellent communication skills.

• Comfort working on process design and documentation in addition to technical tasks

• Effective verbal and written communication able to read write and speak English proficiently

Preferred Skills:

• Participation in agile SDLC; usage of agile project management tools

• Ability to use code versioning tools like Git SVN etc.

• Software development experience with Java C or similar

• Modern web development experience including application of HTML5 JavaScript CSS and various JS frameworks such as Angular React or .

• Experience with business analysis requirements gathering or process/workflow design

About the Company:

Toshiba Global Commerce Solutions Inc. is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

EEO:

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customersthe retail industry and becoming a more responsible company as we help create a brighter future.