AI Product Management Intern

Fall 2026 Internship:This position is located at our HQ in Durham NC. Expected program dates are September 14 December 4 hours will be 20-30 per week. Final hours andschedulewill bedeterminedbetween the intern and their manager.

Note:Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Thereforein order tobe considered for this positionyou must have the ability to work without a need for current or future visa sponsorship.

Introduction:

The AI Product Management Intern contributes within the product portfolio team to design build and refine an AI-assisted process for capturing organizing and reusing product requirements across the product lifecycle. This intern will help create a repeatable framework that allows new product concepts to start from a validated baseline of prior requirements rather than starting from scratch each time while ensuring nothing is missed when a clean-sheet approach is required. The role also involves shaping how requirements are structured and documented so they translate cleanly into tools such as Jira for downstream engineering and program management consumption.

Must Have:

• Must be able to work a hybrid schedule including on-site work at our Durham NC headquarters.
• Familiarity with AI/LLM tools (e.g. prompt engineering Claude ChatGPT or similar) applied to document analysis summarization or knowledge management.
• Strong organizational skills with an interest in process design documentation and information architecture.

Responsibilities:

• Research and document current-state practices for how product requirements are gathered stored and reused across product teams.
• Design and prototype an AI-assisted process/tool to collect tag and organize product requirements as a reusable baseline for new product concepts.
• Define a taxonomy and structure for requirement cuts or snapshots that can be pulled from prior products at the start of new product conception.
• Build in safeguards (checklists templates or AI-assisted gap analysis) to ensure that if a team does start from scratch no critical requirement categories are missed.
• Evaluate how requirements should be structured and formatted for clean hand-off into project and issue-tracking tools such as Jira (e.g. epics stories acceptance criteria).
• Partner with product managers TPMs and engineering stakeholders to pilot the process on a live or recent product example.
• Document the process tooling and recommendations in a format suitable for broader team and leadership review.
• Learn about TGCS product offerings and how requirements move from concept through delivery.

Required Skills:

• Currently pursuing a degree in Business Computer Science Information Systems Engineering or a related field in Undergraduate or Graduate Studies.
• Excellent analytical skills
• Ability to work in a fast paced team-based environment
• Strong communication and interpersonal skills
• Attention to detail strong writing skills and comfort synthesizing information from multiple sources.
• Effective verbal and written communication; able to read write and speak English proficiently

Preferred Skills:

• Hands-on experience with AI tools for document processing summarization or workflow automation.
• Experience with or exposure to Jira or similar project/requirements management tools.
• Familiarity with product management concepts (PRDs user stories requirements traceability).
• Basic scripting or automation experience (e.g. Python JavaScript) to support tool prototyping.
• Experience with data organization tools such as Confluence SharePoint Airtable or similar knowledge-management platforms.

About the Company:

Toshiba Global Commerce Solutions Inc. is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or CostcoThese are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experienceletsget together to drive the new economy.

EEO:

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Individuals who needa reasonableaccommodation because of a disability for any part of the employment process should email to requestan accommodation.

DIVERSITY EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutionsfirmly believethat our people are an integral parttothe success of our customers. Furthermorewerecommitted to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency).Werepassionate about ourcustomersthe retail industry andbecominga more responsible company as we help create a brighter future.