AI Cloud Solution Architect

The mission of the Customer Success Unit (CSU) is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsofts products services and partnerships.

Microsoft Customer & Partner Solutions accelerates customer outcomes and business growth. By uniting product engineering marketing sales customer success and partners around a common customer mission we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution we win competitively capture market share and scale repeatable growth motions. We differentiate through value creation - delivering world-class AI-powered customer experiences that accelerate adoption strengthen loyalty and create sustainable competitive advantage driving growth that outpaces the market.

We are looking for a Cloud Solution Architect (CSA) to help customers move AI applications and agents from experimentation to production on this customer-facing role you will lead technical engagements across architecture design proof of concepts pilots and production.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Please note the location for this role is Paddington London.

• Engage with customer IT and business leaders to understand their AI priorities and design secure scalable solutions that drive business value customer confidence and production adoption and
  identify next-best technical actions and new AI use cases from customer engagements helping customers expand successful solutions and accelerate adoption.
• Lead technical engagements across architecture design proofs of concept pilots and production milestones to accelerate adoption of Azure AI Foundry Agent Factory Agent365 Microsoft IQs LLMs GitHub app platforms RAG integration services and supporting data services while maintaining deep technical expertise and contributing to internal and external technical communities.
• Drive next best actions and generate incremental pipeline from each engagement
• Use and contribute to repeatable IP development
• Act as the Voice of the Customer by sharing adoption issues capacity constraints product gaps deployment blockers platform readiness feedback and preview limitations with engineering teams to accelerate resolution and improve product features.
• Support customer and partner skilling through technical workshops readiness activities and architecture reviews
• Demonstrate a growth mindset by continuously aligning your skills to customer needs contributing to knowledge sharing and mentoring others to accelerate customer outcomes.

• Bachelors Degree in Computer Science Information Technology Engineering Business or related field AND strong experience in AI GitHub AI Governance AI Agent development agents LLMs or related technologies information technology (IT) consulting/support/architecture
  • OR equivalent experience
• Proven and demonstrated experience working in a customer-facing role
• Experience developing and reusing technical IP reference architectures solution patterns and engineering assets to improve quality and accelerate delivery.

Cloud Solution Architecture IC4 - The typical base pay range for this role across United Kingdom is 61900.00 - 105500.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

IC