Administrator (Redeployment 24508)

• Suffolk County Council
• Address:Landmark House Ipswich IP1 5PB - On-Site
• Salary:28598 per annum (pro rate for part time)
• Hours:37 per week flexible working options available
• Contract:Permanent
  

At Suffolk County Council collaboration is at the heart of what we do. As a Business Support Coordinator in the Childrens and Young People Services (CYP)in the Integrated Front Door (IFD) youll work with colleagues partners and communities to build trust share ideas and deliver services that make a lasting impact.

Reimagine the possibilities.

Your role and responsibilities

You will

• manage and accurately record sensitive safeguarding information
• gather and collate intelligence from partner agencies (Police Health Education)
• maintain high-quality compliant data systems
• respond to enquiries promptly and ensure urgent concerns are escalated
• support clear communication across a busy multidisciplinary team
• help coordinate information sharing between agencies
• arrange and support multi-agency meetings
• track actions and follow up on key tasks
• ensure processes align with safeguarding and data protection standards
• monitor deadlines and prioritise tasks effectively
• assist with real-time updates during high-priority cases

You will need

• to be highly organised and efficient with strong administrative skills
• to work calmly and effectively under pressure
• to be a great communicator with excellent attention to detail
• to be confident in handling sensitive and confidential information
• experience of Microsoft office systems
• passionate about supporting services that protect children and young people

The team

At Suffolk County Council we aspire for every child to live their best life.

The Integrated Front Door is a fast-paced multi-agency environment bringing together professionals from across the partnership including social care police health and education to ensure concerns are responded to quickly consistently and effectively.

Youll be part of a service that:

• Supports early decision-making and earlier help
• Works within a shared safeguarding framework and statutory duties
• Promotes joined-up high-quality responses for children and families
• Plays a key role in Suffolks Families First approach.

This is an office-based role five days per week. We believe that being together matters. Visible leadership supports better decision-making stronger oversight professional development and a culture where practitioners feel supported to do their best work.

You can view a full list of requirements in theJob and Person Profile (JPP) which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application

Empowering Everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Rosie Hubert(she/her) for a casual conversation. You can reach them by emailing.

How to apply

Step 1 -Read the Job and Person Profile (JPP) (docx).

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.

Step 4 -Upload a CV (without name and personal details).

1. Please provide an example of a time when you were responsible for managing sensitive or confidential information. How did you ensure the information was recorded accurately handled appropriately
and shared in line with organisational procedures legislation or data protection requirements What was the outcome

2. The Integrated Front Door is a fast-paced environment where urgent enquiries deadlines and changing priorities must be managed effectively. Please describe a situation where you had to organise and prioritise a busy workload whilst maintaining accuracy and
meeting deadlines. How did you approach the situation and what was the result

3. The Integrated Front Door works closely with a range of partner agencies including social care health police and education. Please describe a time when you worked collaboratively with multiple
teams departments or external organisations to achieve a positive outcome. What was your role and how did you contribute to effective partnership working

4. Please tell us about a time when you identified an opportunity to improve an administrative process or way of working. What was the issue what action did you take and what benefits did the improvement deliver for colleagues customers or the wider organisation

Please note:Without a supporting statement and CV your interest will not be supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please seeourHow to Apply page.

We value authentic applications thatshowcaseyour genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also readourUsing AI in Your Application and Interview guidanceto understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.

Do you need any reasonable adjustments to help you to applyIf you are disabled and/or haveadditionalsupport needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator.You can find examples ofpossible adjustmentsonourReasonable Adjustment pages. Ifyoureinvited to the next stageyoullhave another chance to request adjustments.

Closing date:11:30pm 30 August 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Onsite