Administrator

This is a varied and hands-on role combining office-based administration with occasional field-based support. As a Care Administrator you will play a key role in the smooth day-to-day running of the office acting as a vital link between our Care Professionals clients and the wider team.

You will support recruitment coordination compliance and general administration while also assisting with quality monitoring in the community. This is an excellent opportunity for someone who is organised proactive and looking to develop a broad skill set within a growing care organisation.

Hours: 21 hours per week potentially worked over 3 days (flexible arrangements can be discussed)
Salary: 15300 per annum

Key Responsibilities

Office & Administrative Support

• Provide general administrative support to ensure the efficient running of the office
• Respond to day-to-day telephone and email enquiries from clients Care Professionals and external professionals
• Produce reports and assist the leadership team with administrative tasks

Recruitment & Onboarding

• Support recruitment administration including onboarding documentation and pre-employment checks

Compliance & Quality Assurance

• Support compliance processes to ensure regulatory standards are consistently met

Field-Based Support

• Conduct Care Certificate observations and support Care Professional development
• Assist with spot checks and quality monitoring visits where required

Qualifications :

About You

• Highly organised with the ability to prioritise and manage a varied workload
• Excellent communication skills with a professional and confident telephone manner
• Able to build positive relationships with clients Care Professionals and colleagues
• Confident working independently and using your own initiative
• Comfortable using Microsoft Office (Word Excel Outlook) and general IT systems
• Previous experience in a care or support setting is desirable but not essential
• Full UK driving licence and access to a vehicle (essential due to community-based responsibilities)
• Willingness to participate in a weekday on-call rota (shared across the team with full support)

Additional Information :

What We Offer

• Competitive salary (pro rata)
• 20 days annual leave 8 bank holidays (pro rata based on full-time equivalent)
• Company pension scheme
• Free DBS check
• Employee Assistance Programme including wellbeing support
• Ongoing training and development opportunities
• Career progression opportunities within a growing organisation
• Supportive and friendly team environment

This role includes occasional community-based responsibilities therefore flexibility to travel locally is essential. A full UK driving licence and access to your own vehicle are required for this role.

If you are organised proactive and passionate about delivering high-quality care we would love to hear from you.

We encourage applications from all sections of the community as we strive to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and all staff are expected to share this commitment. This role is subject to an enhanced DBS check.

Remote Work :

No

Employment Type :

Part-time