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Administrative Support Specialist I
Job Location:
Monthly Salary:
Posted:
18 September 2026 (Yesterday)
Posted:
Application Deadline:
16 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About the Role
Employee Benefits Corporation is hiring for anAdministrative Support Specialist I.The Administrative Support Specialist I provides administrative and office support across a variety of department. This role assists with key office functions facilities etc.
Location
This is a full-time office based position in Middleton WI.
Who We Are
Employee Benefits Corporation is a trusted national third-party administrator with decades of experience delivering consumer-driven benefit solutions. We combine deep industry expertise and exemplary service with a bold vision for the futurewhere technology is thoughtfully applied to enable an intuitive user experience and elevate how consumers engage with their benefits.
What Youll Do
- Open sort and distribute daily checks received and assist with opening daily incoming mail
- Scan save route and prepare documents/forms for processing and filing
- Sort and/or collate COBRA disbursements and other mailings on a regularly scheduled basis
- Manage shipping logistics by preparing accurate shipping labels tracking outgoing and return shipments and ensuring timely drop-off of packages at FedEx location
- Run and maintain reports and update tracking systems for Medicare Advantage clients
- Anticipate and execute regularly scheduled outgoing mailings or emails batches in the form of statements reports and letters and enrollment material requests
- Monitor distribute and process assigned tasks in CRM and Office Support Help Desk
- Maintain and oversee office supplies postage and shipping materials
- Ensure proper functioning of mailroom equipment by performing daily cleaning and coordinating scheduled maintenance with vendors
- Process employee address changes and returned mail as needed
- Process participant account updates requested on claim forms
- Daily cleaning of employee breakroom stocking supplies emptying dishwasher etc.
- Occasionally transport packages or catering orders using personal vehicle
What You Bring
- High School diploma or equivalent
- Two years administrative support experience in a corporate setting
- Basic proficiency with Microsoft Word Excel and Outlook
- Possession of valid drivers license and access to a reliable personal vehicle for occasional mail package or catering pickups
- Strong organizational skills and attention to detail
- Demonstrated effective written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Ability to maintain discretion and confidentiality in all aspects of position
- Ability to lift and carry packages boxes and office supplies weighing up to 50 pounds
- Ability to stand for extended periods up to six hours in an eight-hour day
- Frequent standing walking bending stooping and reaching throughout the workday
- Ability to push and pull carts loaded with mail food or packages across varied surfaces
- Ability to climb or stoop to access storage shelves or supply cabinets
- Ability to reach in all directions and bend/stoop to store and retrieve files use telephone calculator computer and other office equipment
- Capacity to perform repetitive tasks such as scanning sorting and collating documents and mailings
Ideally You May Have
- Familiarity with CRM systems in particular Microsoft Dynamics 365.
- Previous experience working with COBRA and tax advantaged benefit plans
- Experience with office equipment such as copiers fax machines and printers
Why EBC
- A welcoming collaborative team culture where every voice matters
- Competitive pay and comprehensive benefits including employee ownership
- A culture built on clarity empathy and continuous improvement
- Continuous learning and career development to help you grow as we invest in future-ready solutions and seamless user experiences
- Flexible work options designed to support a healthy work-life balance
How to Apply
Ready to make an impact Apply now. Were excited to meet you.
Required Experience:
IC
About Company
Administrator of employer-offered benefits with the best service and expertise, including FSAs, HRAs, HSAs, commuter accounts, COBRA continuation, and more.
