Administrative Officer – Welcoming Secondary School in Dudley

Job Title: Administrative Officer

Location: Dudley West Midlands

School Type: 1118 Secondary School & Sixth Form

Contract Type: Full-Time Permanent

Start Date: ASAP

Salary:per annum (Local Government Pay Scale)

Role Overview

A welcoming secondary school in Dudley is seeking an organized efficient and friendly Administrative Officer to join their busy main school office team this key non-teaching role you will provide comprehensive secretarial clerical and administrative support to ensure the smooth daily operation of the school. Serving as a primary point of contact for parents visitors and external callers you will manage front-of-house operations process student records support admissions and maintain accurate administrative systems across the school.

Key Responsibilities

• Oversee front-of-house reception greeting visitors checking DBS/safeguarding credentials and managing incoming telephone calls and main office inbox enquiries.

• Maintain accurate pupil records attendance entries and admissions data using school management software (e.g. SIMS Arbor).

• Draft proofread and distribute school communications including weekly newsletters parent letters and email notifications.

• Support senior leadership SENCO and teaching staff with general secretarial duties meeting arrangements diary management and document preparation.

• Assist with administrative tasks surrounding school trips extracurricular activities pupil medical records and daily registers.

Key Requirements

• Proven administrative or secretarial experience within a school college or busy office environment.

• Strong proficiency in Microsoft Office 365 (Word Excel Outlook) and familiarity with management information systems (SIMS Arbor or equivalent).

• Excellent verbal and written communication skills with a professional customer-focused manner.

• Strong organizational abilities with high attention to detail and the capacity to prioritize competing workloads.

• Understanding of school safeguarding protocols and data protection principles (GDPR).

• Legal right to work in the UK.

School Highlights & Benefits

• Friendly collaborative admin and pastoral team with clear operational processes.

• Supportive senior leadership team offering ongoing professional development and training.

• Convenient Dudley location with great transport links across the Black Country and wider West Midlands plus free on-site staff parking.

• Local Government Pension Scheme (LGPS) enrolment and term-time-only working arrangements.

Application

To apply for this Administrative Officer role at a welcoming secondary school in Dudley starting ASAP please submit your updated CV as soon as possible.