Administration Coordinator Health and Social Care

Administration Coordinator - Health and Social Care

Fixed TermFull Time

25959 to 28621 Per Annum

Location:Chelmsford

Working Style:Anywhere worker

Closing Date: Monday 3rd August 2026 at 11.59pm

Please note that visa sponsorship is not available for this must have a current unrestricted right to work in the UK.

Please note that this is a Secondment / Fixed Term Contract opportunity till the 7^th of March 2027.

Interview Date: 12th and 13th August2026.

This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office in Chelmsford 4 days per month with the remaining time allowing for remote working if desired in line with the organisations needs.

To read more about our business area please visit: Adult Social Care

The Opportunity

Essex County Council is a member of the Southend Essex and Thurrock Transforming Care Partnership (TCP) consisting of 3 Integrated Care Systems (ICSs) and three Local Authorities (LAs). As part of these arrangements it is hosting their All Age Health Equalities Team working across this whole footprint to lead the transformation of the health and social care system to deliver improved health outcomes for people with learning disabilities and/or autism.

This role has specific responsibility for the co-ordination necessary for the effective delivery of the Dynamic Support Register and Pathway in line with new NHS England Guidance.

Accountabilities

• Act as the first point of contact for the Dynamic Support Register Pathway and its programmes of work dealing with routine and specialist enquiries to communicate relevant information to stakeholders referring to others as appropriate.
• Arrange contact or meetings with organisational/individual stakeholders including families of individuals on the register to take minutes collate information and prepare documentation as required.
• Work closely with key teams (such as CAMHS CETR team and ELDP specialist LD Health provider case managers and social care teams) to ensure up to date information is reflected in the register.
• Responsible (alongside the commissioner) for developing and maintaining a database to securely hold an all age dynamic support register with risk stratification and links to agreed pathways.
• Develop and manage systems to ensure safe retrieval storage and return of any medical notes social care files or other sensitive personal data ensuring timely progression to Care (Education) and Treatment Review (C(E)TR) escalating any issues to the LD HE Commissioner for the Dynamic Support Register and Pathway
• Maintain local and nationally required data sets relating to individuals in the community or in hospital requiring a Care (Education) and Treatment Review and the independent personnel required ensuring a pro-active approach to their delivery is achieved.
• Collate and evaluate data relating to the DSR Transforming Care and other aspects of the Health Equalities Strategy to provide accurate and timely information to support local and national reporting deadlines.
• Work collaboratively both nationally and regionally to ensure local processes for the delivery of the Dynamic Support Programme remains in line with national requirements.
• Responsible for ensuring all complaints comments and suggestions are dealt with appropriately in accordance with policy resolved where possible and escalated to the Learning Disabilities Commissioner when appropriate.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

• Educated to RQF level 3 (A level) or equivalent by experience.
  
• Experience of working in an administrative environment with a working knowledge of Microsoft Office including Word and Excel and other computerised data systems with evidence of accurate data entry.
• Awareness of a range of health or social care services and the national initiatives relating to LD and Autism.
• Previous experience of managing a high volume email mailbox triaging prioritising and redirecting enquires.
• Able to work on own initiative organising and prioritising own workload to set deadlines evidencing problem solving skills.
• Good communication skills both verbal and written with the ability to work effectively as part of a team.
• Evidence of development within role.

Why Essex

As one of the largest and most dynamic UK local authorities Essex offers a stimulating public service environment. Covering over 1420 square miles and serving 1.8 million residents were committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity we ensure everyone matters in Everyones Essex. With flexible working options and a focus on innovation whether you are looking to develop your career or contribute to the local community Essex is the ideal place for you.

In March 2026 the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this Greater Essex has been accepted on to the devolution priority programme where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes and what this may mean for this role on our careers site.

Essex County Council is proud to be a Disability Confident Leader. Were committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. Were also committed to interview allveteransandcare leavers who meet the minimum requirements of the role for which they are applying.

Once youve secured your role within Essex County Council you will receive many great employee benefits including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities blogs news events and industry related news at Essex County Council please join The Essex Talent Community

If you have queries on this role or require anything further please email

Follow us onFacebook TwitterInstagramandLinkedIn. Further details can be found on ourcareers page.

Downloads

Pay and RewardOur Ways of WorkingAbout UsOrganisation Behaviours

Required Experience:

IC