Account Manager (Social)

Location:London

Contracttype:12-Month FTC

Full Time/Part time:Full Time

Reporting into: Account Director

About Ogilvy:

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising customer experience marketing PR influence and consulting all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clientsincluding Molson Coors (owner of Madrí beer) Valeo Foods UK (owner of Kettle Chips and Rowse Honey) Argos Mondelēz International Unilever TK Maxx and Pernod Ricard.

In 2023 Ogilvy UK celebrated their75thanniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the worlds biggest festival of behavioural science and creativityNudgestock now in its12thyear.

The Role:

As the Account Manager (Integrated Social-first) you will support the delivery of large-scale integrated campaigns for a consumer tech brand within a collaborative WPP inter-agency model. With a strong social-first mindset particularly across TikTok Instagram and YouTube. You will play a key role in helping coordinate work across brand influence content and paid media touchpoints to ensure smooth and effective campaign delivery.

You will report into the Account Director and work closely with them and the wider team to support the day-to-day management of major campaign workstreams. A core part of your role will be helping to keep delivery organised on track and clearly documented ensuring that campaign activity is well-coordinated across internal teams and agency partners.

You will support the translation of campaign strategy into structured outputs helping to manage the creation and maintenance of content ecosystems campaign assets and rollout materials ensuring work is clearly organised and accessible for execution across social influencer brand and wider media channels.

You will contribute to bringing the brands cultural ambition to life through big idea-led campaigns helping coordinate talent and creator partnerships where relevant and ensuring all activity is delivered in a way that is culturally relevant platform-native and aligned with wider campaign objectives.

With a solid understanding of social media and integrated campaign delivery you will help ensure ideas are implemented consistently across channels - supporting coordination between social storytelling influencer activity brand content and paid amplification. You will also assist in the preparation and distribution of campaign toolkits content playbooks influencer guidance and delivery documents ensuring teams and partners have what they need to execute effectively.

This role requires a highly organised detail-oriented and proactive account manager who is comfortable working in fast-paced multi-workstream environments. You will be responsible for supporting timelines tracking actions managing updates and ensuring clear communication across internal teams and external stakeholders.

Ultimately you will act as a key delivery support within the account team helping ensure campaigns are well-structured well-executed and delivered with consistency and clarity across all touchpoints.

This role is ideal for someone with early-to-mid level account management experience in agency environments a passion for social-first integrated campaigns and a strong ability to keep multiple moving parts organised and progressing in fast-paced delivery settings.

Key Responsibilities:

Be the clients trusted partner Build and maintain productive relationships with junior and mid-level clients acting as their go-to person for updates problem-solving and advice.

Be the creative advocate Ensure the work aligns with client strategy and objectives while also pushing for creative excellence. Facilitate collaboration between creatives strategists and producers to bring campaigns to life.

Be commercially savvy Manage project budgets ensuring financial targets are met. Work closely with the finance team to track spending and flag any potential issues.

Be the project leader In collaboration with your Project Director take ownership of developing small to medium scopes and fees agree overall timings and allocation of resource.

Be adaptable Tailor processes to suit the needs of each project ensuring high-quality delivery even in the face of changing priorities.

Be operationally strong Set up projects across all key platforms (Wrike & Workday) organise project kick off meetings and align key internal stakeholders.

Be analytical Assess project performance identify areas for improvement and proactively seek feedback to refine your approach.

Be the problem-solver Tackle challenges head-on finding innovative solutions to ensure projects stay on track and deliver results.

Be the challenger Question and challenge strategies to ensure they go deep enough and aligned with the clients goals. Push creatives to go beyond good enough ensuring the work is bold impactful and aligned with client objectives.

Key Skills:

A meticulous eye for detail and a proactive problem-solving mindset

Strong organisational skills and the ability to juggle multiple projects

A collaborative approach working with creatives strategists producers and clients to bring campaigns to life

A client-first mindset always advocating for what the client needs and ensuring their objectives are met

Excellent communication skills to build strong relationships with clients and internal teams.

A balance of creative and commercial thinking ensuring work is both impactful and aligned with client objectives.

A natural curiosity to seek feedback refine processes and improve outcomes.

A passion for delivering exceptional work that solves client challenges and drives results.

Stay adaptable and open-minded keeping up with industry trends to ensure our approach remains relevant and current.

Ability to develop design and build effective presentations for client work/ presentations and pitches.

How we help you Thrive:

• 25 days annual leave 1 Volunteer Day
• Bupa Healthcare
• Enhanced Maternity Adoption and Shared Parental Leave
• We have a Flexible Working Model with core working hours: 10am 4pm
• A 1.5:1 Matching Pension Structure
• Wellbeing and Health: Up to 25.00 per month towards physical or online exercise class membership Unmind membership LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance