Account Manager, DelawareMaryland
Job Summary
- Relationship Management: Develop and nurture lasting relationships and engagement with physicians providers and healthcare system executives to support and enhance financial and quality performance across performance metrics.
- Performance Management:Own the account relationship across various domains including financial performance and outlook quality management clinical management population health care management training HEDIS and STARs performance and operational enhancements.
- Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
- Develop project plans to ensure key organizational objectives are achieved.
- Workflow and Staff Coaching: Work to assist in training office staff and physicians & providers (in coordination with Aledades Value Based Care Cirriculum) on processes and technologies. Provide continual assessment of practices and staffs training needs.
- Provide contract goals and current performance at the organizational site and/or provider levels to ensure aligned understanding of VBC contracts goals and objectives. Communicate outcomes oriented overviews of performance initiatives to convey organizational impact.
- ACO Operations:Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.
- This may include data regarding practice performance financial outcomes/projections and contract terms at the practice and ACO level to external executives.
- Advise central leadership by proactively surfacing hearts of the problem to practice performance.
- Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.
- 5 years of experience with executive level communication - written and verbal
- Demonstrated knowledge of value based care contracts across all patient types
- Minimum 6-8 years of experience with relevant competencies including practice management project management account management analytical problem solving and strategic insight using healthcare analytical skills.
- Ability to be at an onsite location anticipated 2-3 days a week in Maryland and Delaware (subject to practice needs).
- Graduate of an accredited college or university in nursing social work health technology or information technology-related programs.
- 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted particularly with significant administrative experience in a clinic setting.
- Excellent organizational and project management skills and team-building skills.
- Familiarity with process mapping and work-flow analysis tools.
- Advanced PowerPoint/slides Excel/sheets and other data visualization skills and willingness to learn additional software applications.
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
- Ability to travel approximately 40% across the year within Delaware & Maryland.
Required Experience:
IC
About Company
#LI-KC1 Who We Are: Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country ... View more