Account Handler Corporate
Chichester - UK
Job Summary
Introduction
Overview
Gallaghers Chichester office is expanding its established corporate team and is seeking an experienced Corporate Account Handler to play a key role in supporting a highquality mid to large corporate portfolio.
Working closely with a team of Account Executives youll have handson involvement across renewals midterm adjustments and insurer engagement ensuring clients receive a proactive technically sound service. Retention is central to the role with the opportunity to support growth initiatives where there is a clear commercial need.
Sitting within Gallaghers Retail Broking Division the Chichester team specialises in tailored insurance risk management and risk transfer solutions for mid corporate clients. Reporting into the Handling Team Manager youll join a collaborative technically capable team where expertise is valued relationships matter and the focus is on doing the job properly not just processing business.
This is an ideal opportunity for an experienced Account Handler looking to work with quality clients deepen their technical exposure and be part of a team that genuinely values expertise and collaboration.
If this sounds like you wed love to hear from you!
How youll make an impact
- You will be responsible for creating documents for new customers along with any mid-term adjustments and renewals information too.
- Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity.
- Obtain renewal terms for customers always ensuring youve explored other options before providing the best available solution.
- Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
- Manage insurer and customer queries about their policies. Confirm cover with relevant insurers process policies and chase up outstanding documentation when required.
- Deal with account queries and credit control matters highlighting any concerns.
- Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.
About you
- Previous experience working as an Account Handler within the corporate insurance market is essential.
- Knowledge of lines of business such as Property Casualty Construction Professional Indemnity D&O Motor Trade/Fleet.
- Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
- Risk aware in handling customer information 100% customer centric focussed on the best possible outcome for our customers at all times.
- Holding or working towards one of the Chartered Insurance Institute Qualifications Cert CII Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent with an intermediate knowledge of the commercial insurance industry
- Due diligence and process driven to deadlines task focused results oriented and takes initiative when assisting team members.
- Outstanding communication and interpersonal skills confident when building and maintaining rapport strong planning and analytical skills with high accuracy and attention to detail.
- Proficient in MS office and Acturis experience would be advantageous.
- Eligible to work in the UK.
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Compensation and benefits
On top of a competitive salary great teams and exciting career opportunities we also offer a wide range of benefits.
Below are the minimum core benefits youll get depending on your job level these benefits may improve:
- Minimum of 25 days holiday plus bank holidays and the option to buy extra days
- Defined contribution pension scheme which Gallagher will also contribute to
- Life insurance which will pay 4x your basic annual salary which you can top-up to 10x
- Income protection well cover up to 50% of your annual income with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan offering company shares at a discount
- Share incentive plan HMRC approved tax effective stock purchase plan
- Critical illness cover
- Discounted gym membership with over 3000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business and its embedded into the fabric of our organisation. For more than 95 years Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees diverse identities experiences and talents allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities if you do you may find some parts of the recruitment process more challenging than others. Dont worry were here to help however we can only do this if you let us know.
Should you require reasonable adjustments to your application please get in touch with . If youd prefer to speak on the phone please request a call back leaving details so we get in touch.
Our employing entity Arthur J. Gallagher Services (UK) Limited is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity marital status civil partnership status parental status race ethnicity colour nationality disability sexual orientation religion/ belief age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers employees vendors or customers based on race color religion creed gender (including pregnancy status) sexual orientation gender identity (which includes transgender and other gender non-conforming individuals) gender expression hair expression marital status parental status age national origin ancestry disability medical condition genetic information veteran or military status citizenship status or any other characteristic protected (herein referred to as protected characteristics) by applicable federal state or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship including but not limited to recruitment hiring training promotion transfer demotion compensation benefits layoff and addition Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability unless the accommodation would impose an undue hardship on the operation of our business.