Account Director

This role is working forMany Makers the content division ofSidekick which is part of Allison Worldwide.

Were a creative communications agency on a mission to eradicate routinechallenge convention and kick ordinary thinking out the the lines between comms PR social influencer experiential digital & with tailor-made solutions that drive growth spark change and make a positive difference to your bottom line.

Weve broken records. Weve delivered world-firsts. Weve used technology in ways its never been used before. What if its our favourite question and it always leads to greatness. We challenge ourselves and our clients to go the extra mile to be the best at what were doing. Constantly striving to come up with the most innovative and insightful ways to support our growth.

It takes a brilliantly diverse group to do what we do. So weve created an open environment where everyone is respectful and encouraged to be love what we do and have fun while doing it collaborating effectively on projects that get us up in the morning and make us feel proud.

Our people are

• Team Players.
• Supportive.
• Dependable.
• Dynamic

Lead relationshipswith key clients to manage expectations ensure client satisfaction as well as confidently lead in developing existing and new business opportunities. Manage the delivery of projects on time within budget and in line with agency standards.

• Ensures that all client servicing actions are delivered in line with agency standards and leads by example to inspire wider agencystaff.

• Responsible for the strategic direction and communication of key accounts. Ensuring senior clients expectations are managed effectivelyat all times.

• Effectively lead pitches for new briefs (as and when) as well as briefs from existing clients by ensuring senior client expectations are managed as well as providing advice to the wider team to ensure pitches are delivered in line with agency procedures and standards.

• Has a sound ability to oversee the research and preparation process across the team delegating and advising where necessary. Plus the sound ability to lead the creation structure and formatting of any proposal documents including presentations to meet the clients brief.

• Comprehensive understanding of allthe requirements and aspectsofthe effective delivery ofcontentof varyingscalesand type(i.e.budget timings client expectations communication).

• Lead the quality of the group-end result for key clients by considering developingand reinforcingappropriate processesand strategies that allow for better efficiencies and delivery of client expectations.

• Cultivate andmaintainsenior client relationships with existing clients.Identifynew business opportunities by providing senior level consultancy through understanding and effective communication.

• Financially responsible for key account costs and ensure all work is completed on budget as well as on time and on strategy by managing the project and associated team members appropriately by providing advice when necessary.

• Contribute towards best practices and standard processes to drive the agencys capabilities forward.

• Provide mentorship and direction to the wider account team byidentifyingtheir strengths and weaknesses providing regular feedback to help them move forward along their growth path.

• Very strongexperience MS Office365 including MS Teams PowerPointWordand Excel

• Familiarity withproject management tools - or Asana

• Previousexperience with financial systems

• Planning and organisationskills

• Used to taking accountability andownershipensuringdelivery ofwork against specific standards and expectations.

• Adaptable approach and able to solve problems creatively

• Strong communicationskills

• Confident in driving teamwork and collaboration

• Strong people managementskills

• Strong project managementskills

• Strategic thinker

• Financial managementskills

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