Accomodation Manager (Manchester)

Join our SmartRental team!

SmartRental Group is a young company with great dynamism dedicated to the operation and management of properties for the tourism and catering sector.

Our vision is to be the European leader in the market providing diverse solutions and adapted to all accommodation needs.

With more than 10 years of experience our activity focuses on hotels apartments hostels student residences and luxury residences for the elderly.

Our portfolio has brands such as SmartRental Collection Akeah Malacuna Live It Suio Evoca and Lemonade covering various vertical markets in the Living and Hospitality sector.

We are seeking an experienced and dedicated Hostel Accommodation Manager to oversee the day-to-day operation of our hostel accommodation services.

The successful candidate will have a strong housekeeping background proven experience managing accommodation standards and demonstrated ability supervising and supporting reception/front office operations. We are looking for someone who leads by example is hands-on hardworking and committed to delivering an exceptional guest experience.

Key Responsibilities

• Oversee all accommodation operations ensuring high standards of cleanliness presentation and guest satisfaction.

• Manage and support housekeeping teams including training scheduling and performance management.

• Supervise reception staff and ensure efficient front desk operations reservations check-ins and guest services.

• Conduct regular inspections of guest rooms and public areas to maintain quality standards.

• Handle guest enquiries complaints and special requests in a professional and timely manner.

• Monitor occupancy levels and coordinate room availability with the reception team.

• Ensure compliance with health safety and company policies.

• Coordinate maintenance requirements and liaise with contractors and suppliers as needed.

• Maintain operational procedures and contribute to the continuous improvement of services.

Essential Requirements

• Previous experience as a Housekeeping manager front desk manager Accommodation Manager or similar hospitality management role.

• Strong housekeeping management experience.

• Experience supervising reception and front office operations.

• Excellent leadership communication and organisational skills.

• Ability to work independently and as part of a team.

• Hands-on approach with a strong work ethic.

• Fully flexible and willing to work evenings weekends and public holidays as required.

• Ability to thrive in a fast-paced hospitality environment.

What do we offer

• Competitive salary.

• Possibility of professional development and growth within an expanding company.

• Discounts on our hotels restaurants and events. Additionally we also offer discounts in multiple sectors through the Perks at Work platform.